Inside Sales Specialist

Overview

Pixel Pinnacle Technology is based in Kuala Lumpur, Malaysia, offering industry-tailored Business and IT consultancy services and solutions. The company aims to provide quick implementation and cost-effective solutions, becoming a niche end-to-end provider with a focus on product independence.

Role Description

This is a full-time hybrid role

Responsibilities

• Lead Generation & Prospecting : Conduct outbound calls, emails, and LinkedIn outreach to generate qualified leads; follow up on inbound leads from marketing campaigns, webinars, and referrals; present company products / solutions (e.g., ERP, SaaS, IT solutions) to prospects via phone, email, or online demos; understand customer business challenges and position solutions that align with their needs; collaborate with field sales / business development managers for meetings, proposals, and deal closures.
• Account Management : Build and maintain strong customer relationships to encourage repeat business; support existing accounts with product knowledge, renewal discussions, and upselling opportunities; provide timely responses to customer inquiries and ensure customer satisfaction.
• Reporting & Market Feedback : Achieve monthly and quarterly sales targets (leads, qualified opportunities, revenue); update CRM with accurate sales activities and pipeline status; provide feedback on market trends, customer pain points, and competitor activities.

Qualifications

Nice-to-Have

Senioritiy level

Employment type

Job function

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