Senior Product Manager

Overview

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior Product Manager

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Role purpose and responsibilities

You will work with business leads and managers to align multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met. This role interacts directly with our B2B and B2C businesses across multiple countries, technology development teams, business product owners and 3rd party vendors. Experience in delivering CRM solutions to meet business demand is preferred.

A Product Manager takes ownership of overall product and portfolio success, focusing on understanding customer needs and identifying opportunities to significantly improve the product experience. This role involves defining product strategy, crafting a compelling vision, and driving the product lifecycle from concept to launch and scaling. Collaboration is key, working closely with engineers, designers, and business partners to deliver impactful solutions. The role requires a methodical approach to evaluating outcomes, ensuring alignment with bp’s financial, operational, and customer strategies. As a hands-on contributor, the Product Manager manages day-to-day accountability and performance management to achieve product success.

What you will deliver

• Business focused : Analytical and commercially focused, using data-driven insights, metrics, and analytics to evaluate product performance and link outcomes to strategy.
• Clearly define why we are pushing a product, considering market, competitor, technical, and operational aspects of bp’s strategy and vision.
• Understand business and technical economic value, such as TCO, unit economics, NPV, ROIC, and other commercial measures.
• Translate vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while handling cyber, operational, and / or regulatory risks.
• Plan and control costs associated with running a product, including collecting, analysing, and reporting cost / benefit information to optimally provide value.
• Human centered : Understand internal and external customer needs to reinvent and innovate product solutions.
• Integrate customer and partner feedback loops to ensure product solutions meet organizational needs.
• Ability to coach team members and drive cross-discipline problem solving to achieve business outcomes.
• Technology driven : Use lean, iterative experiments and low-fidelity prototyping to validate ideas and iterate before moving to scale.
• Collaborate with partners to define end-state architecture and drive secure, resilient, scalable technology solutions.
• Engage with partners on data management, including data processing, storage, access, and protection.
• Assess opportunities for reusing enterprise solutions and build new platforms with enterprise scalability in mind.
• A keen curiosity about emerging tools and technologies.
• Transformational leadership : Partner with team members on new working practices to drive collaboration and efficiency.
• Balance customer insights, business goals, and industry opportunity spaces.
• Influence and create alignment across senior executives and partners to secure resources and overcome impediments to bringing products to market.

What you will need to be successful (experience and qualifications)

At this level, the Product Manager applies core product management principles to achieve business and customer goals. Responsibilities include developing customer-centric products, leveraging data insights to refine strategies and guide decision-making, managing technical and operational processes, defining product requirements, and addressing mid-level challenges independently. Collaboration with cross-functional teams is essential, ensuring alignment between business strategies and product outcomes.

Additional job details

We are an equal opportunity employer and value diversity. Individuals with disabilities may request accommodations related to the recruitment process.

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