Sales Manager (Online Resources)

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

Closing Date : Applications will close on 24th Oct2025 .

What you’ll be doing :

• Drive Digital Content Sales Strategy - Develop and implement short to medium-term sales strategies for eBooks and journals, achieving and exceeding annual targets while contributing to divisional revenue and profit objectives.
• Lead Digital Customer Engagement - Plan and conduct strategic sales visits to institutions, libraries, and digital content aggregators, customizing digital product presentations and sales materials to maximize opportunities across your assigned territory.
• Nurture Digital Publishing Relationships - Build and maintain strong connections with key stakeholders in the digital publishing ecosystem, including library consortia, academic institutions, and online content platforms.
• Analyze Digital Market Trends - Monitor and report on eBook and journal market dynamics, competitor activities, and shifting user preferences, identifying new digital sales channels and opportunities in an evolving digital landscape.
• Optimize Digital Portfolio Performance - Work with editorial and marketing teams to ensure eBook and journal offerings, licensing models, and pricing strategies remain competitive and aligned with market demands.
• Demonstrate Leadership Excellence - Provide visionary leadership to your Sales Associates / Executives, fostering a high-performance culture through mentorship, clear direction-setting, and accountability while developing their potential to drive digital content sales growth.
• Cross-Functional Collaboration - Partner with stakeholder departments (editorial, production, marketing, credit control) to enhance T&F's digital presence in your territory, ensuring seamless access and optimal user experience for digital products.
• Strategic Business Development - Establish long-term digital business strategies for your territory, ensuring activities remain relevant and flexible to the rapidly evolving digital publishing environment while upholding company trading policies to protect profitability.

Qualifications

What we\'re looking for :

Additional Information

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

What we offer in return :

Additional Information :

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within acommutable distance of our office in Malaysia to ensure that as a balanced worker they can make it to our office location 3 days per week.

Being Yourself at Taylor & Francis

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and / or in the advertised position, please contact Ivy Ma. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site :

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