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Client Consulting Manager
Client Consulting ManagerVisa • Kuala Lumpur, Kuala Lumpur, Malaysia
Client Consulting Manager

Client Consulting Manager

Visa • Kuala Lumpur, Kuala Lumpur, Malaysia
3 days ago
Job description

Client Consulting Manager

Visa is a world leader in payments and technology. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network.

Responsibilities

  • Lead workstreams within broader consulting engagements or transformation programs for key issuing, acquiring, merchant & fintech clients.
  • Gather and manage project inputs, analyze data, develop and present project reports, and execute recommendations with clients.
  • Deliver initiatives covering payment strategy review, roadmap design, portfolio and product-market fit assessment, customer value proposition design, people / talent enablement, digital payments wallet assessment, mobile banking app diagnostics, and other growth initiatives.
  • Collaborate with data science teams on building data-driven solutions, including AI model deployment.
  • Identify potential client pain-points and areas for strategy and process improvement, define project scope and deliverables, and sell-in new engagement projects.

Qualifications

  • 6+ years of relevant work experience with a Bachelor's Degree, or 2 years with an Advanced degree, or 0 years with a PhD.
  • 8+ years of experience with a Bachelor's Degree, or 4+ years with an Advanced degree, or up to 3 years with a PhD.
  • Strong consulting background in payments, corporate strategy, banking, or business management; manager-level experience in Big 4 or similar firms.
  • Excellent client relationship management and sales skills; experience in senior client stakeholder engagement.Proven execution and implementation experience delivering cost savings, product launches, or revenue uplift.
  • Superior analytical and problem-solving skills with strong presentation abilities.
  • Self-motivated, results-oriented, and able to progress multiple projects concurrently.
  • Strong commercial acumen and business / value case ROI experience.
  • Preferred Skills

  • Good knowledge of the payments industry landscape and development trends.
  • Experience in customer experience design and human-centered design.
  • Strong undergraduate academic accomplishment.
  • Additional Information

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider applicants with criminal histories in compliance with EEOC guidelines and applicable local law.

    Hybrid position; office days confirmed by hiring manager.

    #J-18808-Ljbffr

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    Client Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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