Regional Head of Organization Effectiveness

Senior Manager of Organisation Effectiveness will lead the design and delivery of frameworks, policies, and strategies that strengthen the total rewards, organisation design, headcount planning, and internal communications.

This role is both strategic and hands‑on, with responsibility for building a future‑ready organisation through modernised People & Culture policies, disciplined headcount planning, effective Total Rewards strategies, efficient organisation design, and clear communications supported by strong change management. The successful candidate will partner with the Senior Management Team (SMT) to ensure that the organisation remains agile, efficient, and aligned with its long‑term strategic objectives.

Responsibilities

Total Rewards

• Lead the development and management of competitive total rewards strategies to attract and retain top talent while ensuring compliance with regulatory requirements
• Plan and execute annual compensation cycles, including annual increment exercises, Short Term Incentive (STI) modelling and payout administration, and Long Term Incentive (LTI) allocation.
• Oversee job evaluation, salary benchmarking, and pay structure design.
• Develop recognition programs that reinforce desired behaviors and culture.

People & Culture Policy

Headcount Planning

Organisation Design

Internal Communications & Change Management

Strategic Leadership & Collaboration

Requirements

What We Offer

The ZALORA Story

ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and. ZALORA is part of Global Fashion Group, the world’s leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30‑day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash‑on‑delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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