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Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support)

Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

20 days ago

Job description

Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support) at Agensi Pekerjaan JobScoper Sdn. Bhd.

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Job Responsibilities

Handle customer inquiries promptly and professionally via email and chat
Provide clear and accurate information about products, services, and company policies
Assist customers by identifying, troubleshooting, and resolving issues effectively
Ensure all customer interactions are documented and updated in the system correctly
Maintain a friendly, helpful, and customer-first attitude in every interaction
Adhere to shift schedules and consistently meet performance targets

Job Requirements

At least SPM graduate; Fresh graduates are welcome to apply

Strong proficiency in Mandarin (both reading & writing) and able to communicate in basic English

Good typing speed with excellent written communication and comprehension skills

Able to multitask effectively and manage time well

Willing to work on rotational shifts, including weekends and public holidays

Prior experience in customer service will be an added advantage

Job Benefits

5 Working Days, 2 Days Off

Training Provided

Allowance Provided

EPF & SOSCO

Annual leave & Medical leave

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Human Resources Services

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Specialist Mandarin • Kuala Lumpur, Kuala Lumpur, Malaysia

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