This job offer is not available in your country.

Customer Success Specialist Mandarin (Gaming Industry)

Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Customer Success Specialist Mandarin (Gaming Industry)

Join to apply for the Customer Success Specialist Mandarin (Gaming Industry) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Customer Success Specialist Mandarin (Gaming Industry)

5 days ago Be among the first 25 applicants

Join to apply for the Customer Success Specialist Mandarin (Gaming Industry) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Handle customer inquiries promptly and professionally via email and chat
Provide clear and accurate information about products, services, and company policies
Assist customers by identifying, troubleshooting, and resolving issues effectively
Ensure all customer interactions are documented and updated in the system correctly
Maintain a friendly, helpful, and customer-first attitude in every interaction
Adhere to shift schedules and consistently meet performance targets

Job Responsibility

Handle customer inquiries promptly and professionally via email and chat

Provide clear and accurate information about products, services, and company policies

Assist customers by identifying, troubleshooting, and resolving issues effectively

Ensure all customer interactions are documented and updated in the system correctly

Maintain a friendly, helpful, and customer-first attitude in every interaction

Adhere to shift schedules and consistently meet performance targets

Job Requirements

At least SPM; Fresh graduates are welcome to apply

Strong proficiency in Mandarin (both reading & writing) and able to communicate in basic English

Good typing speed with excellent written communication and comprehension skills

Able to multitask effectively and manage time well

Willing to work on rotational shifts, including weekends and public holidays

Prior experience in customer service will be an added advantage

Job Benefits

5 Working Days, 2 Days Off

Training Provided

Allowance Provided

EPF & SOSCO

Annual leave & Medical leave

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Human Resources Services

Referrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x

Get notified about new Customer Success Specialist jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,500.00-MYR5,000.00 1 month ago

Specialist, Customer Success (English Speaker)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 hours ago

Customer Success Specialist (Client onboarding + Upselling)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Specialist, Customer Success (English Speaker)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago

Junior Customer Success Manager (Entry-Level Role for Fresh Graduates)

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Customer Success Representative - Indonesia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Success & Renewals Specialist - SEA

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,600.00-MYR3,900.00 1 week ago

Client Success Manager -Global Client Partnership (Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Customer Success Training and Quality Assurance Specialist (1 year Contract)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 1 month ago

Customer Success Specialist (Gaming Industry)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,900.00 6 days ago

Customer Success Specialist - Gaming Industry

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,500.00-MYR3,900.00 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,200.00-MYR3,500.00 2 weeks ago

Customer Success Manager, Lark - Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Senior Customer Success Manager - Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Outbound Relationship Executive (Customer Service)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,200.00-MYR4,200.00 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Create a job alert for this search

Specialist Mandarin • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

MY - Dealing Specialist (Risk Management) Mandarin Speaking

Zeal GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Assist in dealing activities in financial market to maximize the company’s profitability.Participate in the development and support of the new trading systems and tools and products.Interpret curre...Show moreLast updated: 30+ days ago

Promoted

Customer Experience Specialist ( Mandarin Speaker)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia

Customer Experience Specialist (Mandarin Speaker) at Agensi Pekerjaan JobScoper Sdn.Handle inbound and outbound customer interactions via phone, email, and chat related to banking products and serv...Show moreLast updated: 26 days ago

Promoted

Advisor I, Customer Service – Mandarin

ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia

Advisor I, Customer Service – Mandarin.The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requiremen...Show moreLast updated: 30+ days ago

Promoted

Mandarin Speaking KYC Operations Analyst

CitiKuala Lumpur, Kuala Lumpur, Malaysia

Mandarin Speaking KYC Operations Analyst.Citi Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.We’re currently looking for a high caliber professional to join our team as.Partner with Rela...Show moreLast updated: 30+ days ago

Customer Success Manager (Japanese Speaker)

Tap Growth aiKuala Lumpur, Kuala Lumpur, MY

Our client is a digital transformation and business process outsourcing company that helps companies improve operations, customer experiences, and efficiency through technologies like AI, automatio...Show moreLast updated: 1 day ago

Customer Success Specialist

LendelaKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. The platform matches borrowers with personalised loan options through a sim...Show moreLast updated: 30+ days ago

Customer Success Specialist - Banking (M) - Mandarin

Two95 International Inc.Petaling Jaya, Selangor, MY

Quick Apply

Represent the brand, culture, and values of clients.Maintain a positive, empathetic, and professional attitude towards customers. Provide timely support through various communication channels.Ensure...Show moreLast updated: 30+ days ago

Promoted

(Chinese and English) Customer Success Specialist (Malaysia, remote)

SupportYourAppKampung Baharu Nilai, Malaysia

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a. Unlock your potential by mastering new ski...Show moreLast updated: 6 days ago

Promoted

Mandarin Team Lead Customer Service

Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

Mandarin Team Lead Customer Service.Agensi Pekerjaan JobScoper Sdn.Lead, coach, and motivate a team of Mandarin-speaking customer service representatives. Monitor team performance and ensure service...Show moreLast updated: 30+ days ago

Promoted

Customer Success Specialist

Innova SolutionsKuala Lumpur, Malaysia

My client is a looking to hire a Customer Success Specialist who will support the Customer Success team in Japan while providing secondary support for other markets. The ideal candidate should have ...Show moreLast updated: 6 days ago

Customer Success Specialist

EPOSKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs.We are backed by Ant International (a global leader in digital payments, digitisation, and financial tec...Show moreLast updated: 1 day ago

Advisor I. Customer Service- Mandarin Speaker E-Commerce CL 12

Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY

Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 16 days ago

Promoted

Customer Service Representative - Mandarin (Work from Home)

TPSepang, Selangor, Malaysia

We are seeking enthusiastic and customer-focused individuals to join our team as.Customer Service Representatives (Mandarin-speaking) WORK FROM HOME. In this role, you will be the first point of con...Show moreLast updated: 1 day ago

Promoted

Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support)

Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support).Agensi Pekerjaan JobScoper Sdn.Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features...Show moreLast updated: 20 days ago

Advisor I, Customer Service – Mandarin

Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY

Promoted

(Chinese and English) Customer Success Specialist (Malaysia, remote)

SupportYourApp Inc.Putrajaya, Malaysia

Overview Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and ac...Show moreLast updated: 6 days ago

Customer Service Executive - Mandarin Speaker - Ara Damansara

Arvion ServicesPetaling Jaya, Selangor, Malaysia

Quick Apply

Join our dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails.This role offe...Show moreLast updated: 7 days ago

Promoted

Specialist, Customer Success (Vietnamese Speaker)

ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia

Specialist, Customer Success (Vietnamese Speaker).Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The Customer Success Specialist supports an existing customer base to cultivat...Show moreLast updated: 30+ days ago

Customer Success Manager (Japanese Speaker)

Hunters InternationalKuala Lumpur, Kuala Lumpur, MY

Customer Success Specialist

RapsodoKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Rapsodo is a sports technology company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA ...Show moreLast updated: 30+ days ago