Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.Shah Alam, Malaysia
14 hours ago
Job description
1. Sales & Client Engagement :
Build and maintain strong relationships with academic institutions, libraries, and research organizations. Training & User Enablement
Perform training needs analysis (TNA)
Provide platform training to professional researchers
Arrange and coordinate either physical or online training with end-users
Lead and facilitate engaging training sessions on the features and benefits of the platforms.
Enhance researchers’ skills and knowledge in using digital academic tools and platforms.
Collect feedback during training sessions to continuously improve user experience and adoption.
Design, develop, and tailor training materials to align with client needs and platform functionalities. Market & Industry Awareness
Monitor and stay updated on publishing industry trends, emerging technologies, and academic best practices.
Share insights with the sales and product teams to align strategies with market developments. Support & Problem Solving
Address client inquiries, provide solutions, and ensure customer satisfaction during and after training.
Identify challenges during training sessions and proactively develop solutions to enhance effectiveness. (Apply now at #J-18808-Ljbffr
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Sales Executive • Shah Alam, Malaysia
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