Trainer – Humanization (EQ)

Thoth AI – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Trainer – Humanization (EQ)

Thoth AI – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia We are looking for a

Trainer

to support teams in

humanizing responses for conversational systems . The role involves training annotators to make model outputs more

empathetic, natural, context-aware, and emotionally intelligent . This includes refining tone, improving phrasing, and enhancing readability for human-like interaction. Responsibilities

Training & Onboarding Train annotators in

rephrasing content to be more natural, empathetic, and engaging . Guide teams in improving

tone, sentiment alignment, and emotional depth

in responses. Conduct workshops on

creative writing, cultural sensitivity, and conversational flow . Review annotated samples and provide feedback to ensure consistency in style. Develop and update training materials on

human-like dialogue creation . Conduct refresher sessions and workshops for existing annotators. Quality Assurance Monitor annotator performance and provide regular feedback to improve consistency and accuracy. Conduct calibration sessions to ensure alignment with annotation standards. Review and analyse errors to identify areas for improvement. Process Improvement Suggest improvements to annotation workflows, tools, and quality control mechanisms. Work closely with project managers to ensure timely delivery of training and annotation goals. Document best practices and maintain a knowledge base for annotation tasks. Qualifications

Experience : 2–4 years of experience in

creative writing, content editing, training, or related roles . Strong understanding of

tone, empathy, and conversational language . Ability to balance professionalism with a natural, human-like style. Excellent communication, coaching, and feedback skills. Prior experience in

content moderation, annotation, or training teams

is an advantage. Skills : English proficiency at least at C1 level . Strong communication and presentation skills. Ability to break down complex instructions into simple, actionable steps. Analytical mindset with strong attention to detail. Strong organizational and leadership skills. Adaptability to fast-changing project needs. Collaborative mindset with cross-functional teams. Commitment to maintaining high-quality standards. Availability :

Immediate or as soon as possible. Seniority level

Associate Employment type

Full-time Job function

Information Technology Industries

Information Services

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