This job offer is not available in your country.
Room Controller
Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia26 days ago
Job descriptionAssign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in / pre-registration procedures for arriving groups. Review, track, and accommodate requests for room / check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations; review out-of-order rooms daily. Ensure rates match market codes and document exceptions; verify and adjust billing for guests. File guest paperwork or documentation; set up / process all guest check-ins / check-outs; activate room keys; secure valid payment. Identify over-commitments and perform duplicate reservation checks; block rooms. Run daily reports; follow up with guests to ensure requests or problems are met; receive, record, and relay messages accurately. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Communicate clearly and professionally; prepare and review written documents; answer telephones with appropriate etiquette. Coordinate tasks and work with other departments; serve as a departmental role model; develop and maintain positive working relationships; support team to reach common goals. Comply with quality assurance standards; stand, sit, or walk for extended periods; enter and locate information using computers / POS systems; move, lift, carry, push, pull, and place objects weighing up to 10 pounds. Perform other reasonable job duties as requested by Supervisors. Education : High school diploma or G.E.D. equivalent. Related Work Experience : Less than 1-year related work experience. Supervisory Experience : No supervisory experience. License or Certification : None
Overview
Join to apply for the Room Controller role at Renaissance Hotels
Location
Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Job Details
- Job Number :
- Job Category : Rooms & Guest Services Operations
- Location : Renaissance Kuala Lumpur Hotel & Convention Centre, Kuala Lumpur, Malaysia
- Schedule : Full Time
- Located Remotely? N
- Position Type : Non-Management
Responsibilities
Qualifications
Equal Opportunity
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. We invite you to discover career opportunities with Renaissance Hotels and join a portfolio of brands with Marriott International.
#J-18808-Ljbffr
Create a job alert for this search
Controller • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
%20Pte%20Ltd)
![Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
- Promoted
Senior Executive - Airside Services (Development - Airfield Management)
Malaysia Airports BerhadSepang, Selangor, Malaysia Select how often (in days) to receive an alert : .Senior Executive - Airside Services (Development - Airfield Management).
Conduct feasibility studies, negotiating lease agreements, and overseeing all...Show moreLast updated: 3 days ago
- Promoted
Senior IGA Consultant
Kloudynet TechnologiesKuala Selangor, Kuala Selangor, Malaysia Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 3 days ago
- Promoted
- New!
Team Lead - Controllership
BATKuala Lumpur, Kuala Lumpur, Malaysia BAT Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.BAT is evolving at pace into a global multi-category business.
Our purpose is to create A Better Tomorrow by Building a Smokeless World....Show moreLast updated: 10 hours ago
- Promoted
Financial Controller
HAPPY FISH SWIM SCHOOL SDN. BHD.Puchong, Selangor, Malaysia We are the Leading Swim School group in both Singapore & Malaysia with more than 20 Indoor Heated Swimming Pools.Established in 2007, the company has about 6,000 active students now and targets 25,...Show moreLast updated: 2 days ago
- Promoted
Factory Financial Controller
NestléPetaling Jaya, Selangor, Malaysia Location : Shah Alam, Selangor / Chembong, Negeri Sembilan.Qualifications : Bachelor’s Degree, 10+ years of experience.Joining Nestlé means becoming part of the world's largest Food and Beverage Comp...Show moreLast updated: 30+ days ago
- Promoted
- New!
Team Leader - Laundry, Hyatt Centric City Centre Kuala Lumpur
Hyatt CentricKuala Lumpur, Kuala Lumpur, Malaysia Hyatt Centric Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate S...Show moreLast updated: 10 hours ago
- Promoted
Regional Deposit Director
AFFIN GroupSeremban, Negeri Sembilan, Malaysia Create your future with Affin! You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work.
Here, you don’t just stay at the forefront...Show moreLast updated: 30+ days ago
- Promoted
Freelance Financial Controller (Interim)
VMLKuala Lumpur, Kuala Lumpur, Malaysia This is an on-site role based at our office in Plaza EQ.It is a 3-month freelance engagement with the potential to convert into a full-time position.
We are looking for someone who is available to s...Show moreLast updated: 4 days ago
- Promoted
- New!
Room Division Manager (Oasia Suites Kuala Lumpur)
Far East Hospitality Management (S) Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia The Room Division Manager is responsible for supervising, directing, and leading the operations of the Front Office and Housekeeping departments in line with the hotel’s established objectives and ...Show moreLast updated: 10 hours ago
- Promoted
Credit Controller (Based in Petaling Jaya)
Talent RecruitPetaling Jaya, Selangor, Malaysia Credit Controller (Based in Petaling Jaya).About the job Credit Controller (Based in Petaling Jaya).We are representing our client a Multi-National Corporation (MNC) with over 11,000 associates wor...Show moreLast updated: 30+ days ago
- Promoted
- New!
AVP - Finance
Resorts World GentingGenting Highlands, Pahang, Malaysia We are seeking an experienced and dynamic.Assistant Vice President, Finance.Theme Park, Retail, Skyway, Tour & Travel, Limousine, Express Bus Operations, Petrol Station, Cost Control, and a Centre ...Show moreLast updated: 10 hours ago
- Promoted
Credit Control / Compliance Executive
Daikin Malaysia Sales & Service Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Senior Executive Human Resources at Daikin Malaysia Sales & Service.Participate and lead the Internal Audit & yearly J-SOX Audit, including reviewing branches processes and procedures.Participate i...Show moreLast updated: 4 days ago
- Promoted
- New!
Store Manager | Mitsui
Lovisa Pty LtdSepang, Selangor, Malaysia We are now looking for an enthusiastic and motivated.Driving continuous sales and KPIs in a fast-paced, high volume retail environment.
Demonstrating strong people management skills through ongoing ...Show moreLast updated: 10 hours ago
- Promoted
MANAGER - ENGINEERING (CNI AND P&P)
HartalegaSepang, Selangor, Malaysia Lead and manage all engineering, maintenance, and technical operations across the plant.Drive equipment reliability, process efficiency, and continuous improvement.
Ensure team development, cross-fu...Show moreLast updated: 6 days ago
- Promoted
- New!
Site Reliability / Gitops Engineer
CanonicalKuala Selangor, Kuala Selangor, Malaysia Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in breakthrough enterprise initiat...Show moreLast updated: 10 hours ago
- Promoted
- New!
Assistant Manager, OPEX Controlling
CMA CGMSubang Jaya, Selangor, Malaysia Supporting CMA Ships business on areas such as optimizing cost reliability and improving processes efficiency.Provide support to the business controller in controlling, monitoring and analysing spe...Show moreLast updated: 10 hours ago
- Promoted
Executive Lounge - Assistant Manager / Manager
Le Méridien Hotels & ResortsKuala Lumpur, Kuala Lumpur, Malaysia Executive Lounge - Assistant Manager / Manager role at Le Méridien Hotels & Resorts.Location : Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470.Cl...Show moreLast updated: 21 days ago
- Promoted
Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]
Polymorph RecruitmentMont Kiara, Kuala Lumpur, Malaysia SPM / Diploma in Hospitality / Tourism / Hotel Mgmt or equivalent.Good leadership & decision-making skills.Prior experience in beauty & wellness industry preferred.
Independent, confident & ab...Show moreLast updated: 14 days ago