IT Support Engineer – Middleware & Database

Overview

We are seeking a Junior Environment Support Engineer (L1) to join the Retail Banking technology team within Digital Banking. The role involves providing environment support, middleware / database troubleshooting, automation, and SSL certification management. Key Responsibilities

Provide environment support for banking applications running on Windows and Unix OS. Perform middleware administration and troubleshooting on Tomcat, JBOSS, WebLogic, and IIS servers. Assist with database troubleshooting across Oracle, SQL Server, and MariaDB. Support automation tasks using shell scripting and other tools. Handle SSL certificate deployment, renewal, and configuration. Collaborate with application, infrastructure, and database teams to resolve environment-related issues. Perform incident management, monitoring, and preventive maintenance for assigned environments. Required Skills & Qualifications

3 years of experience in environment / application support. Basic knowledge of Windows and Unix / Linux operating systems. Hands-on exposure to middleware technologies (Tomcat, JBOSS, WebLogic, IIS). Familiarity with Oracle DB, SQL Server, or MariaDB troubleshooting. Basic shell scripting skills for automation. Good understanding of SSL certificate deployment and renewal processes. Strong analytical, troubleshooting, and problem-solving skills.

#J-18808-Ljbffr