Service Desk Agent with English and Japanese

Service Desk Agent with English and Japanese

First Person to deal with IT related issues

Contact us directly if you have any questions about this open job position

• Fluent English and N1 or N2 Japanese Language
• Good knowledge of the ticketing tool
• Team player attitude
• During the probation period, employees will be required to work in the office until their confirmation
• Providing IT support to end users located in various locations globally
• Analysing, troubleshooting and providing fixing solutions for application / OS problems
• Contact with the end users by phone, email and chat

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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