Senior Client Operations Officer, Fund Distribution Services (Mandarin / Cantonese) M / F

Senior Client Operations Officer, Fund Distribution Services (Mandarin / Cantonese) M / F

Job description

Business type

Types of Jobs - Asset Management

Complementary business types

Types of Jobs - Economic and Financial Analysis

Types of Jobs - Finance / Accounting

Types of Jobs - Corporate & Investment Banking

Job title

Senior Client Operations Officer, Fund Distribution Services (Mandarin / Cantonese) M / F

Contract type

Permanent Contract

Expected start date

01 / 04 / 2025

Management position

No

Job summary

The Senior Client Operations Officer, Fund Distribution Services is responsible to prepare and process Transfer Agency transactions as per defined procedures, whilst meeting Client service level agreements & team KPI's / KQI's, being responsible for accuracy and punctuality of data sent to Fund Managers, work in collaboration / interact with other teams within the Fund Distribution department and other teams within the company and responsible for assisting the Assistant Manager to lead the team and being the point of contact in the absence of the Assistant Manager to ensure complete shift coverage.

Region : APAC

Working hours : 9 : 00AM - 6 : 00PM

What will you do?

Processing Transaction

• Input, validate and correct all types of transactions such as subscriptions, redemptions, transfers and switches.
• Report transaction order and entry issues to the relevant parties where necessary
• Ensure all trades received prior to cutoff processed accurately prior to deadlines.
• Review and monitor the client queue to ensure a high level of service.
• Check signatures against appropriate documents, working in collaboration with Compliance and Register Management.
• Adhere to the NIGO process during dispatching.

Generic Processes

Queries

Reporting

Currently listed as #LI-LC1

Supplementary Information

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Position location

Geographical area

Asia, Malaysia

City

Putrajaya

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Level of minimal experience

3-5 years

Experience

Required skills

Technical skills required

Languages

Mandarin (Native speaker)

Languages

Mandarin

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