Digital Account ManagerMediatropy Digital Agency • Malaysia, Malaysia
Digital Account Manager
Mediatropy Digital Agency • Malaysia, Malaysia
9 days ago
Job descriptionBuild and own end-to-end client relationships Organise daily-weekly-monthly-quarterly meetings Lead pitch, project, and reporting presentations Develop an overall strategy for integrated marketing projects Develop effective and visual presentations and reporting Develop effective and meaningful relationships with internal stakeholders Manage client expectations to ensure satisfaction and project success Identify business opportunities with existing and new clients, monitor and develop new services for the agency in collaboration with ourteam Lead pitch, project, and presentations Translate clients’ briefs into actionable tasks for the internal team Apply effective listening, verbal and written skills when in communication with clients and internal stakeholders Ask insightful questions in discovery briefing sessions and meetings to ensure that client’s requirements are clearly understood by all stakeholders Manage the development of creative, media and integrated pitch decks from start to finish Help develop brand and target audience research to support strategy, content development, and user journey mapping A keen eye and mind for creativity and strategy are key for success in this role Develop a budget and costing for pitches Engage with new business leads and partners in a timely and responsive manner Actively respond to new business leads either through virtual meetings, emails or in-person meetings to receive briefs and clarify requirements. Proactively develop recommendations and strategies in pitches and projects to win new work, solve a client’s problem or enhance ongoing campaigns Help develop local insights and research as part of the pitch deck development Give feedback and work collaboratively with our regional creative, digital media, SEO, UX UI, insights, strategy, and tech teams in stitching together amazing multidisciplinary solutions. Minimum 4 - 6 years of experience in a digital / creative / media agency Excellent command of verbal and written English Language Experience with media planning, social media, web development, and creative production Passion for digital media, advertising, and integrated campaigns A keen eye and mind for visual presentation Strong understanding of digital media metrics and landscapes A strong sense of initiative and ability to anticipate opportunities and challenges Experience in project management Structured, data-driven and detail-oriented High standard of work ethic with a strong sense of accountability Ability to multi-task and handle numerous projects simultaneously Great communication skills and the ability to translate complex requests into actionable briefs Demonstrate a self-starter attitude and a growth mindset Demonstrate a positive and can-do attitude
Type : Permanent
Department : Account Management
Start Date : Skill Requirement
Job Description
Job Responsibilities
1. Project Management
- Develop digital strategy that meets and exceeds the client's objectives
- Lead project management, ideation, production and execution
- Collaborate with media, creative, data, and tech departments
- Manage timelines, budgeting and workflows for optimal delivery
- Set the pacing for projects and rally a multidisciplinary team to deliver on time and on budget
- Quality control campaigns, pitch proposals, creative, media and technology outputs
- Manage integrated campaigns involving creative productions, digital media, social media content, and web development is required
- Develop costing and innovating new project management processes is a plus
2. Client management
3. Leading Business Development, RFPs & Pitch Development
4. Digital & Creative Strategy
Requirements
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Account Manager • Malaysia, Malaysia
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