The Business Analyst will be responsible for bridging the gap between business stakeholders and technical teams, translating business requirements into actionable product specifications. This role requires strong analytical capabilities, excellent documentation skills, and hands‑on experience in product testing. The ideal candidate will have a solid background in requirements gathering, stakeholder management, and ensuring product quality through comprehensive testing activities.
Key Responsibilities
Product Support & Stakeholder Management
- Support Product Managers in defining and prioritizing product features and enhancements
- Participate actively in product roadmap planning and Agile sprint ceremonies (daily standups, sprint planning, retrospectives)
- Serve as liaison between business stakeholders and development teams
- Provide data‑driven insights and recommendations to support product decisions
- Present findings, analysis, and recommendations to management and stakeholders
- Manage stakeholder expectations and communicate project updates effectively
- Facilitate communication and resolve conflicts between technical and business teams
Documentation & Quality Assurance
Develop user guides, training materials, and rollout support documentationEnsure delivered solutions meet business requirements and quality standardsReview and validate technical documentation prepared by development teamsMaintain comprehensive project documentation and knowledge baseDocument business rules, workflows, and system configurationsSupport change management activities and user adoption initiativesRequirements Gathering & Analysis
Collaborate with Product Managers and business stakeholders to elicit, analyze, and document business and functional requirementsTranslate business needs into clear user stories, functional specifications, and acceptance criteriaConduct gap analysis between current state and desired product featuresCreate process flows, wireframes, and comprehensive documentation to support development teamsFacilitate workshops and requirement gathering sessions with cross‑functional teamsMaintain requirements traceability throughout the product development lifecycleAnalyze business processes and identify opportunities for improvementProduct Testing
Design comprehensive test plans, test cases, and test scenarios based on documented requirementsCoordinate and facilitate product testing sessions with business users and stakeholdersExecute functional testing to validate that requirements have been implemented correctlyDocument test results systematically and track defects through resolutionWork closely with development teams to clarify defects and verify fixesPerform regression testing when necessary to ensure system stabilityProvide formal sign‑off on completed features after successful testing and validationMaintain test documentation and ensure full traceability to original requirementsWhat does it take to be successful
Qualifications
Diploma or Degree in Computer Science, Information Technology, or related fieldWork Experience
At least 3-5 years of working experience as a Business Analyst in IT / technology environmentProven hands‑on experience in product testing, test case development, and executionDemonstrated experience working in Agile / Scrum methodologyFamiliarity with fintech, banking, financial services, or credit reporting industry is an added advantageAgile Methodology and FrameworksDocumentation and Technical WritingCommunication skills (both written and verbal)Analytical and problem‑solving skillsProcess Mapping and Workflow DesignProficiency in project management and collaboration tools (JIRA, Confluence, or similar)Experience with testing methodologies, test case design, and defect managementExperience in coordinating cross‑functional teams during product development and testing phasesFacilitate effective communication and teamwork between business stakeholders and technical teams#J-18808-Ljbffr