Salesworks Sdn Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description
KEY ROLES & RESPONSIBILITIES
To prepare end to end test campaign set up, fees and DB set up
Perform Form checking
Prepare Daily, Weekly and Monthly reports.
Manage and update databases accurately
Working with internal and external stakeholders to ensure work process are smooth.
To identify gap in process flow, workflow, documentation and policies.
Ability to communicate clearly and professionally, both verbally and in writing
Able to spot trending and highlight issues immediately to line manager.
To ensure all reports are completed for the day to prevent back log processing.
Ensuring the completeness, accuracy, timeliness, and consistency of the operations functions so that it meets the standards of quality expected for reporting, administration and data management.
Provide operational support to stakeholders effectively.
Monitor ongoing operational projects and attend related meetings.
Proactively follow up and response to stakeholders in emails and Microsoft Team.
Accesses the company's internal systems to obtain and extract information for various scheduled and ad-hoc reports for operational needs.
Provides back-up support to other group members in the performance of job duties as required.
Performing other duties as assigned.
EDUCATION / QUALIFICATIONS
Strong communication skills (verbal, written and interpretive)
Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amount of information with attention to detail and accuracy
Able to transform data into information in a report format
Proficient in MS word, excel, power point and outlook
Familiar with MS excel functions like pivot table, vlook up and basic formulas
To achieve KPIs set by the management
KNOWLEDGE AND SKILLS
Strong functional use of Microsoft Office Excel, PowerPoint and Outlook
Good command in English both written and spoken.
ANY OTHER ATTRIBUTES
Meticulous and attentive to details
Work well under pressure
Good team player
Pro-active
Ability to work smart and independently in a fast-paced environment, deadline-centric environment
Able to work with minimal supervision.
Adheres to PDPA and clean desk policy
No attendance and punctuality issues
Adaptable to fast-paced changes
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Operation Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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