Perform the role of customer complaint management and reporting of customer complaint cases
Perform in-depth electrical failure analysis, data collection and data analysis to support the customer complaint Failure Analysis Request (FAR).
Perform in-depth electrical failure analysis of rejects to support improvement activities for front end, back end, Silicon foundry, OSAT and product line.
Work closely with Customer Interface, Design, Product, Package, Process Engineering, and Manufacturing Operations with regards to investigations of customer quality related issues, and the development and implementation of test-related corrective actions pertaining to those issues.
Present ideas, concepts, data and plan with high confidence in team meetings and executive review meetings.
Your Profile
You are best equipped for this task if you have :
Bachelor or Masters Degree in Electrical / Electronics Engineering, a related field, or equivalent experience and associated technical understanding
1-3 years of professional experience in the area of Quality or Complaint Management
Good in critical thinking and systematic problem-solving skills , DOE, 8D, DMAIC, Process Mapping, FTA, 5-Why, Fish Bone, IS-IS NOT etc.
Must have strong teamwork and communication skills, passion, productivity, and self-learning ability.
Good understanding in programming languages such as C, C++, Python, Perl etc will be an added advantage
Mastery of Microsoft Office applications
Good written and verbal presentation skills in English
Create a job alert for this search
Electrical Engineer • Penang, Malaysia
Related jobs
Senior Staff Electrical Engineer
Motorola SolutionsPenang, Malaysia
Design and development of new products development activities from conceptual stage to mass production including : .Develop systems that combine solar PhotoVoltaic (PV ) technology with battery stora...Show moreLast updated: 30+ days ago
R&D Hardware Test Engineer
AgilentPenang, Malaysia
Agilent inspires and supports discoveries that advance the quality of life.We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, app...Show moreLast updated: 30+ days ago
The candidate may be based in Penang or Kuala Lumpur, Malaysia.Client is open to hiring for either location with remote work arrangement.
Responsibilities : -To grow new customers (90%) focusing o...Show moreLast updated: 30+ days ago
Supplier Quality Engineer
emersonPulau Pinang, Malaysia
The Supplier Quality Engineer will be responsible for overseeing the performance of supplier quality engineering activities to ensure that the company's products meet all required standards and spe...Show moreLast updated: 16 days ago
09 - Senior Lead Engineer, Manufacturing Process
CelesticaPenang, MY
Senior Lead Engineer, Manufacturing Process.This position is for a product quality engineer.As product quality engineer for backend, one will review customer reported failure, manage and improve fi...Show moreLast updated: 17 days ago
R&D Hardware Design Intern
Keysight TechnologiesPenang, MY
Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.Ou...Show moreLast updated: 2 days ago
Test Development, Sr. Engineer
FlexPenang, Malaysia
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a.What a typical day looks like : .
Directs and / or coordinates electronic engineering and...Show moreLast updated: 16 days ago
Senior Staff System Debug Engineer
Advanced Micro Devices, IncPenang, Pulau Pinang, Malaysia
WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world.
Our mission is to build great products that ...Show moreLast updated: 16 days ago
Senior Failure Analysis Engineer
Power IntegrationsPenang, Malaysia
The Staff Failure Analysis Engineer will perform power supply or system level failure analysis to support RMA and internal / external customer issues.
Candidate will support automotive customers among...Show moreLast updated: 30+ days ago
Senior Electrical Engineer (SEMI Test Engineering, Penang)
TeradynePENANG, MY
TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.
Our employees are supported to innov...Show moreLast updated: 5 days ago
Electrical Design Engineer (Penang)
TSTAR Recruit Pte LtdPenang, Malaysia
Quick Apply
Our esteemed client, an established MNC, is searching for a Electrical Design Engineer : .Prepare schematic designs, site installation layouts, calculations, technical reports, and specifications for...Show moreLast updated: 14 days ago
Supplier Quality Engineer
CopelandPulau Pinang, Malaysia
The Supplier Quality Engineer will be responsible for overseeing the performance of supplier quality engineering activities to ensure that the company's products meet all required standards and spe...Show moreLast updated: 16 days ago
Senior / Staff NPI Engineer
Broadcom Inc.Malaysia, Penang B 1 & 2
If you are a first time user, please create your candidate login account before you apply for a job.If you already have a Candidate Account, please Sign-In before you apply.Senior / Staff New Produ...Show moreLast updated: 16 days ago
FAILURE ANALYSIS ENGINEER
UWCPulau Pinang, Malaysia
Responsible for product failure analysis in support of manufacturing needs and customer returns.Provide detailed failure analysis report with root cause define, corrective action and preventive act...Show moreLast updated: 30+ days ago
Process Engineer
BizLinkPenang, Malaysia
Company : BizLink Technology (S.To supervise and lead daily overall engineering department activities.To report all engineering related KPI(s) and other management assigned KPI(s) (a) weekly (b) mon...Show moreLast updated: 30+ days ago
Senior Engineer, Product Engineering (Prod Dev)
Analog DevicesPenang, Malaysia
NASDAQ : ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge.
ADI combines analog, digital, and software technologies into ...Show moreLast updated: 16 days ago
Electrical Engineer
PlexusPenang Design Center
As an Electrical Design Engineer at Plexus Engineering Solutions (Penang Design Center), you will design and develop Power Distribution Unit for products across a wide range of industries.This role...Show moreLast updated: 15 days ago
Electrical Engineer
ArupPulau Penang, Malaysia
Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
As an engineer, you will aim to develop key knowledge and skills tha...Show moreLast updated: 16 days ago