As we continue to transform the practice of medicine, the next chapter of Sanofi’s strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To support this transformation and Take the Lead, Sanofi Business Operations brings together global business services under one umbrella, with a strong focus on efficiency and excellence. Within this organization, the Contract Obligations Management & Audit team—part of the Contract Excellence function in Global Procurement Services—ensures that vendors fulfill their contractual commitments through proactive monitoring and targeted supplier audits. In addition to overseeing day-to-day execution, they will be instrumental in building this new function, helping define methodologies, reporting standards, and collaboration models across internal and external stakeholders.
Responsibilities :
Operational Oversight
Supervise the reconciliation of vendor statements with Sanofi records to identify overpayments, credits, and unresolved items
Guide the investigation and resolution of transactional issues such as duplicate entries, contract mismatches, or processing errors based on billing logs and system extractions
Ensure consistent documentation and tracking of discrepancies, actions, and recoveries
Oversee recovery actions including claim preparation, credit validation, and tracking of financial remediation
Issue Resolution & Stakeholder Management
Serve as the primary point of escalation for internal teams and suppliers
Lead cross-functional collaboration with Procurement, Finance, and supplier contacts to resolve complex or high-impact issues
Represent the function in operational meetings and contract compliance discussions
Function Design & Continuous Improvement
Co-lead the development of processes, tools, and standards for this newly created function
Define best practices for reconciliation, dispute tracking, recovery workflows, and controls documentation
Design team reporting mechanisms and performance metrics to track impact and value delivery
Team Leadership & Development
Coach and develop a team of specialists, promoting a culture of ownership, transparency, and continuous improvement
Assign tasks, review outputs, and ensure alignment with team objectives and quality standards
Foster close collaboration with other Contract Excellence and Source-to-Pay teams
About you
Required
Must be completely fluent in the English language.
A BA / BS degree in Accounting, Finance, Business Administration, or other related field
5+ years of experience in auditing and / or supplier reconciliation, transaction discrepancy resolution, or financial recovery initiatives
Proven experience leading operational teams and establishing or scaling new processes or functions
Strong analytical and problem-solving skills, with the ability to interpret complex financial data and identify discrepancies.
Proficient in Excel and ERP systems (SAP strongly preferred); familiarity with Power BI is a plus
Excellent communication and interpersonal skills, with the ability to communicate findings and recommendations to non-technical stakeholders
Strong organizational skills and ability to manage multiple priorities independently in a fast-paced, remote environment
Preferred
Experience designing operational workflows or setting up new processes
Familiarity with invoice automation tools, AI-powered duplicate detection, or reconciliation software
Exposure to global business services or shared service environmentsDiversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden.Reporting to the Head of Contract Obligations Management & Audit, the
Invoice Audit Team Lead
will play a critical role establishing this new function and helping Sanofi recover missed value, resolve disputes, and enhance third-party financial controls. Their team will be focused on reconciling supplier transactions, identifying discrepancies, and ensuring that commercial terms are correctly executed in payments.
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Team Lead • Petaling Jaya, Selangor, Malaysia
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