Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.
Identify potential suspicious activities such as money laundering, fraud, arbitrage, etc., and perform EDD (Enhanced Due Diligence) when necessary.
Independently assess cases and provide handling recommendations based on the company’s risk control review procedures.
Organize withdrawal review data, assist with reconciliation, tracking, and issue analysis.
Prepare case summaries or analysis reports and communicate with the team or supervisors.
Work closely with front-end sales, customer service, and risk control teams to ensure rapid processing of risk-related cases.
Participate in a rotating shift system (morning / evening / night shifts) to ensure 24 / 7 uninterrupted review operations.
Qualifications
Prior involvement in payment processing, fund flow review, or risk control, with strong skills in identifying and judging high-risk scenarios.
Proficient in Excel, able to handle daily reconciliation, case tracking, and data analysis.
Familiar with PowerPoint, capable of assisting in preparing case analyses and reports for management.
Experience working with sales, customer service, and risk control teams.
Must be fluent in both spoken and written English.
Must be able to rotate noon shift 2pm-11pm and night shift 11pm-7am on a monthly basis.
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Payment Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
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