This job offer is not available in your country.
Technical Support Specialist (Helpdesk - Japanese )
AirswiftKuala Lumpur, Kuala Lumpur, Malaysia5 hours ago
Job descriptionProficiency in Japanese (written and spoken) as will be supporting clients from the respective country. Proficiency in English is also required. Education : Degree / Diploma in any field – preferably in technology, Engineering Technology, Computer Engineering. Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SP Mobility, and optical. Minimum 4 years of technical experience in IP Networking, experience with Cisco Routing products such as ASR 9K, ASR9xx, or NCS. Experience and knowledge of Industry standard Routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, Basics of Multicast. Fluency in English. Excellent written and verbal skills is required to be successful in this role. Team player. Ability to work in collaborative way to achieve end results. Previous experience in Support Role will be added advantage. Good to have networking knowledge (CCNA, CCNP).
Technical Support Specialist (Helpdesk - Japanese )
Role and Responsibilities :
- Provide phone / email consultation to independently debug product problems reported by customer.
- Provide support on a worldwide basis. (Customers from Japan)
- Provide technical support to customers for technologies, products, and / or solutions.
- Typically, be responsible for resolving moderately and complex technical problems, depending on the customers' need.
- Simulate technical problems in lab environment.
- Share knowledge with others in writing technical documents and enlarge the knowledge database.
- Work closely with colleagues to achieve common goals.
- Strive for technical perfection and expertise.
- Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.
Qualifications :
Location : Kuala Lumpur, Malaysia
Recruiter-in-charge :
Name : Rodney Chong
Email : #J-18808-Ljbffr
Create a job alert for this search
Technical Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
- Promoted
Tier 1 Support Analyst - Japanese
Esri MalaysiaShah Alam, Selangor, Malaysia Esri Malaysia is a multinational organization specializing in enterprise software solutions for large public sector customers, GLC and corporates in Malaysia.
We expanded our business to Malaysia in...Show moreLast updated: 30+ days ago
- Promoted
- New!
Bilingual (English & Japanese) Sales Specialist | IT Services & System
Hunters International Sdn BhdPetaling Jaya, Selangor, Malaysia We're Hiring : Sales Specialist for IT Services & System!.We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions.The ideal candi...Show moreLast updated: 5 hours ago
- Promoted
Customer Service Japanese Speaker
DevloITKuala Lumpur, Kuala Lumpur, Malaysia Customer Service Japanese Speaker at DevloIT, Kuala Lumpur, Malaysia.Handles and responds to customer inquiries and complaints online chat and / or e-mails.
Ensures all customer inquiries / issues / compl...Show moreLast updated: 4 days ago
Advisor I, Customer Service – Japanese
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 11 days ago
- Promoted
- New!
Bilingual (English & Japanese) Sales Specialist | IT Services & System
Tap Growth aiPetaling Jaya, Selangor, Malaysia Bilingual (English & Japanese) Sales Specialist | IT Services & System.We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions.T...Show moreLast updated: 5 hours ago
- Promoted
Logistics Administrator - Japanese speaking
LabcorpKuala Lumpur, Kuala Lumpur, Malaysia Responsible for day-to-day logistics specific departmental and business unit operations and implementation of strategic operational projects under the Manager lead.
The position requires extensive c...Show moreLast updated: 2 days ago
- Promoted
- New!
Technical Support Specialist (Helpdesk - Korean )
AirswiftKuala Lumpur, Kuala Lumpur, Malaysia Provide phone / email consultation to independently debug product problems reported by customer.Provides support on a worldwide basis.
Provide technical support to customers for technologies, products...Show moreLast updated: 5 hours ago
- Promoted
(native Japanese) Customer Support Consultant, emails / chats (Remote)
SupportYourAppShah Alam, Shah Alam, Malaysia Japanese) Customer Support Consultant, emails / chats (Remote).Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Provide exceptio...Show moreLast updated: 14 days ago
- Promoted
Customer Delivery Specialist - Japanese Speaking
Hewlett Packard Enterprise Development LPKuala Lumpur, Kuala Lumpur, Malaysia HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer.We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on t...Show moreLast updated: 2 days ago
- Promoted
Support Specialist
Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia The role is accountable for tactical and operational support for production services, across one or more areas of specific platform / domain.
To ensure maximum service quality and stability through fa...Show moreLast updated: 30+ days ago
- Promoted
Japanese Contract Interpreter
Propio Language ServicesSelayang Municipal Council, Selayang Municipal Council, Malaysia Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in.
We do that by providing both remo...Show moreLast updated: 6 days ago
- Promoted
- New!
BCS Network Security - Japanese Speaking
HCLTechKuala Lumpur, Kuala Lumpur, Malaysia BCS Network Security - Japanese Speaking.To ensure on-time resolution & quality compliance of escalated tickets / incident as per the agreed SLA.
To perform value addition activities (such as mentorin...Show moreLast updated: 5 hours ago
- Promoted
Specialist, HR Service Center (Japanese Speaking)
AbbottPetaling Jaya, Selangor, Malaysia Specialist, HR Service Center (Japanese Speaking) – Abbott.This role is focused on delivering HR service excellence to employees, managers, and Business HRs worldwide.
The incumbent takes ownership ...Show moreLast updated: 2 days ago
- Promoted
- New!
Japanese Language Specialist
Agensi Pekerjaan Neutron Technologies & Communications Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia We are hiring Junior to Lead Japanese Translator for the Google Gemini project.We are seeking a highly skilled and knowledgeable candidate in the required language to join our ML / AI Programs team.T...Show moreLast updated: 5 hours ago
- Promoted
Customer Delivery Specialist - Japanese Speaking
ZertoKuala Lumpur, Kuala Lumpur, Malaysia Customer Delivery Specialist - Japanese Speaking.This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Hewlett Packard Enterpr...Show moreLast updated: 2 days ago
- Promoted
Technical Support Specialist
SumsubSeremban, Negeri Sembilan, Malaysia Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sumsub.From identity and business verification to ongoing monitoring, our platform adapts to your ri...Show moreLast updated: 2 days ago
- Promoted
Technical Support (Japanese Speaker)
DXC Consulting & Engineering ServicesPetaling Jaya, Selangor, Malaysia About DXC Technology : We are a Fortune 500 global IT services leader.Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.We use the power o...Show moreLast updated: 2 days ago
- Promoted
Customer Service Representative - Japanese
DevloITKuala Lumpur, Kuala Lumpur, Malaysia Job Title : Customer Service Representative - Japanese Speaking.Department : Global Candidate Service.To assist the candidate with all aspects of the testing process from registration to test deliv...Show moreLast updated: 4 days ago
- Promoted
Production Support Specialist (Java)
Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia The role is accountable for tactical and operational support for production services, across one or more areas of specific platform / domain.
To ensure maximum service quality and stability through fa...Show moreLast updated: 30+ days ago
- Promoted
WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker
EYZ GlobalNilai, Negeri Sembilan, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Diagnose technical issues and escalate complex cases to relevant teams with proper documentation.
Maintain accurate and organized records of...Show moreLast updated: 6 days ago