IT Support (Mandarin)

Netforge Solution Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

13 hours ago

Job description

Manage the delivery of server orders and provide after-sales maintenance to customers.

Diagnosing and resolving various hardware, software, server, and network issues.

Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.

Adhere to strict work handover protocols and provide consistent and accurate information.

Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.

Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.

Minimum Diploma / Degree in IT or a related field required

IT /

Fluet in Mandarin (both spoken and written)

Proficient in Windows, with basic knowledge of Linux and databases.

Familiar with server and storage products as well as network equipment installation.

Understand the configuration and maintenance of network switches, routing devices and security products

EPF, SOCSO, EIS

Monthly performance Bonus

Annual Bonus

Medical leave, annual leave, public holiday

Medical claim

Providing training

Nearby public transportation (LRT / MRT)

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

#J-18808-Ljbffr

Create a job alert for this search

It Support • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

IT - Application Support Engineer (MANDARIN Speaking)

Zeal GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

This role will be based in Kuala Lumpur, Malaysia.As a Engineer, you’ll join a global team dedicated to providing ZEAL Products with top-tier assistance. Your role is to ensure support across v...Show moreLast updated: 30+ days ago

Promoted

Desktop / IT Support

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Are you curious, innovative, and passionate about IT Hardware and Infrastructure? Do you take ownership, embrace challenges, and love problem-solving?. Were a world-leading smart mobility SaaS tech ...Show moreLast updated: 30+ days ago

Promoted

Specialist, IT Application Support - Remittance

TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia

Direct message the job poster from TNG Digital.We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!.We are a cu...Show moreLast updated: 21 days ago

Promoted
New!

IT Application Support

SEER S&RKuala Lumpur, Kuala Lumpur, Malaysia

Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times.Own and track tickets within SLAs. Identify, resolve or manage the resolution of system is...Show moreLast updated: 13 hours ago

Promoted

Head of Global Common Operations

NexperiaSeremban, Negeri Sembilan, Malaysia

Head of Global Common Operations page is loaded## Head of Global Common Operationslocations : Serembanposted on : Posted Todayjob requisition id : R- • •About the job • •The Head of IT Global Commo...Show moreLast updated: 30+ days ago

Promoted

IT Support - Linux Server (Mandarin)

Netforge Solution Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Manage the delivery of server orders and provide after‑sales maintenance to customers.Diagnosing and resolving various hardware, software, server, and network issues. Collect, analyze, and resolve t...Show moreLast updated: 1 day ago

Promoted

IT Support Manager

CartrackKuala Lumpur, Kuala Lumpur, Malaysia

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.We’re a world-leading smart mobility SaaS tech company with over 2. Our teams are collaborative, vibrant and fast-growing, and all ...Show moreLast updated: 30+ days ago

Promoted

IT Technical Support

Two95 International Inc.Subang Jaya, Selangor, Malaysia

Candidate must possess at least SPM or STPM or equivalent.Minimum 1-2 years experience required in IT technical support.Must be able to handle basic hardware / software and have trouble-shooting sk...Show moreLast updated: 30+ days ago

Promoted

IT Support

Stampede SolutionKuala Lumpur, Kuala Lumpur, Malaysia

Timely response to customers’ enquiries.Log cases, provide information and troubleshoot to solve customer problems.Keep customer informed, set and follow through commitments.Keep precise case docum...Show moreLast updated: 10 days ago

Promoted

IT Support Engineer

UOBKuala Lumpur, Kuala Lumpur, Malaysia

Get AI-powered advice on this job and more exclusive features.United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countrie...Show moreLast updated: 30+ days ago

Promoted

IT Support Engineer

I-Yuno Malaysia Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

IT Support Specialist Responsibilities : .Respond to and resolve IT support requests and tickets.Troubleshoot hardware and software issues on desktops, laptops, printers, and other peripheral devices...Show moreLast updated: 30+ days ago

Promoted

Solutions Architect - Systems Integrator

Hamilton Barnes Associates LimitedSeremban, Negeri Sembilan, Malaysia

Ready to architect digital solutions that transform how organisations operate?.Join a digital transformation and cloud technology specialist recognised for delivering large-scale platforms, enterpr...Show moreLast updated: 30+ days ago

Promoted

IT – Application Support Engineer (MANDARIN Speaking)

Zeal GroupKuala Lumpur, Kuala Lumpur, Malaysia

This role will be based in Kuala Lumpur, Malaysia.As an Engineer, you’ll join a global team dedicated to providing ZEAL Products with top-tier assistance. Your role is to ensure support across vario...Show moreLast updated: 30+ days ago

Promoted

Systemmanager IT (m / w / d) IT Collaboration

EppendorfSelangorMalaysia, Selangor, Malaysia

Systemmanager IT (m / w / d) IT Collaboration.Systemmanager IT (m / w / d) IT Collaboration – lead and support Microsoft 365-based IT collaboration services and device management within a global environmen...Show moreLast updated: 15 days ago

Promoted

IT Support Engineer

Randstad MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

This range is provided by Randstad Malaysia.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. This company is a global provider of digital transfo...Show moreLast updated: 10 days ago

Promoted

Employee Experience IT Specialist (Mandarin Speaking)

F. Hoffmann-La Roche GruppePetaling Jaya, Selangor, Malaysia

At Roche, you can show up as yourself, embraced for the unique qualities you bring.Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted...Show moreLast updated: 30+ days ago

Promoted

Junior Financial Operations Associate-Mandarin Speaking

CXM Direct LLCKuala Selangor, Kuala Selangor, Malaysia

CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Show moreLast updated: 5 days ago

Promoted

Broadcast IT Deployment and Support Engineer (m / f / d)

RIEDEL CommunicationsKuala Lumpur, Kuala Lumpur, Malaysia

Broadcast IT Deployment and Support Engineer (m / f / d) at RIEDEL Communications.RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors.O...Show moreLast updated: 30+ days ago