IT Extension KL - CRM Dynamics Developer [IT Coverage]

Overview

Join to apply for the IT Extension KL - CRM Dynamics Developer (IT Coverage) role at Accenture Southeast Asia. The role is based in Kuala Lumpur as part of the IT Coverage team, supporting Follow-the-Sun operations across multiple business and technical areas.

Responsibilities

• Development : Build and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows.
• System Customization & Configuration : Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles.
• Support & Maintenance : Provide technical troubleshooting and support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects.
• Integration : Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools.
• Data Management : Manage data imports, exports, and migration processes to ensure data integrity and accuracy.
• Documentation : Create and maintain technical documentation for new and existing solutions, configurations, and processes.

Qualifications

Academic Requirements

Required Technical Skills

Required Soft Skills

Seniority level

Entry level

Employment type

Full-time

Job function

Industries

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