Assistant Manager, Performance & Administrative
Carsome GroupKlang City, Selangor, Malaysia7 days ago
Job descriptionOversee daily administrative operations for both CCL and Aftersales, ensuring compliance with company policies and procedures. Manage documentation, data entry, and record-keeping processes related to manpower, vendor service, and operational activities. Coordinate with Finance, HR, and Procurement for payment processing, claims, asset management, and vendor documentation. Ensure all operational tools, trackers, and reports are updated and shared in a timely manner. Lead and supervise the admin team to ensure smooth and efficient execution of daily tasks. Provide guidance, coaching, and support to improve team performance and competency. Foster collaboration between the admin team and operational departments for seamless information flow and task execution. Allocate workload and set clear expectations to maintain productivity and service quality. Review and streamline administrative processes to enhance efficiency and reduce redundancy. Ensure all CCL and Aftersales administrative activities comply with company SOPs and audit requirements. Support in implementing digital tools or process enhancements for better data accuracy and reporting visibility. Drive continuous improvement culture through regular review and feedback sessions. Act as the key liaison between the operations team and other departments for administrative and performance-related matters. Support management in preparing business presentations, operational summaries, and improvement proposals. Collaborate closely with internal and external stakeholders to ensure timely resolution of administrative and performance issues. Bachelor’s Degree in Business Administration, Operations Management, or related field. Minimum 4–6 years of experience in operations support, performance management, or administrative management, preferably within the automotive or service industry. Strong analytical and reporting skills with proficiency in Microsoft Excel, Google Workspace, and data visualization tools. Experience in leading an administrative team and coordinating cross-functional tasks. Excellent organizational skills with attention to detail and accuracy. Strong communication, stakeholder management, and problem-solving abilities. Able to work independently with a sense of ownership and accountability.
To oversee, monitor, and drive performance excellence and administrative efficiency across Carsome Certified Lab (CCL) and Aftersales operations. This role ensures that performance tracking, reporting, and administrative processes are effectively managed to support operational goals, team productivity, and business alignment. The Assistant Manager leads the admin team in maintaining data accuracy, process compliance, and seamless coordination between operations and support functions.
Your Day-to-Day
Performance Monitoring & Reporting
- Track, analyze, and report on key performance metrics for CCL and Aftersales operations.
- Develop and maintain performance dashboards to monitor productivity, turnaround time, and quality targets.
- Identify performance gaps and work with respective stakeholders to implement corrective actions.
- Support the management team in performance review meetings with accurate data insights and progress updates.
Operational Administration
Process Improvement & Compliance
Stakeholder Engagement
Your Know-How (Job Requirements)
#J-18808-Ljbffr
Create a job alert for this search
Administrative Assistant • Klang City, Selangor, Malaysia
Related jobs
%20Sdn%20Bhd)
- Promoted
Senior Supervisor - Administration
APM TerminalsShah Alam, Selangor, Malaysia Senior Supervisor - Administration page is loaded.Senior Supervisor - Administration.Apply remote type Site Based locations Malaysia, Selangor, Shah Alam, 40000 time type Full time posted on Posted...Show moreLast updated: 30+ days ago
- Promoted
Administrative (Terminal Management Unit)
CardBiz Group of CompaniesPetaling Jaya, Selangor, Malaysia Administrative (Terminal Management Unit).Base pay range : This range is provided by CardBiz Group of Companies.Your actual pay will be based on your skills and experience — talk with your recruiter...Show moreLast updated: 30+ days ago
- Promoted
Executive Admin
Rexit BerhadPetaling Jaya, Selangor, Malaysia CEO, Board of Directors, and Executive Management by providing high-level administrative, legal, and corporate governance support.
This position is responsible for managing board and leadership acti...Show moreLast updated: 29 days ago
- Promoted
HR Cum Admin Manager
Sirclehub Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Manage end-to-end recruitment and onboarding processes.
Maintain and update employee records, HR documentation, and HRIS systems.A...Show moreLast updated: 18 days ago
- Promoted
Administrative Executive
Senheng Electric (KL) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Get AI-powered advice on this job and more exclusive features.This role involves assisting with franchise operations, monitoring agreements, facilitating communication, and ensuring smooth business...Show moreLast updated: 13 days ago
- Promoted
Administrative Executive
Monash University MalaysiaSubang Jaya, Selangor, Malaysia School / Unit : School of Business.Amplify your impact at a world top 50 University.Join our inclusive, collaborative community.
Be surrounded by extraordinary ideas - and the people who discover them....Show moreLast updated: 30+ days ago
- Promoted
Administrative Executive
Land & GeneralKuala Lumpur, Kuala Lumpur, Malaysia Land & General – Kuala Lumpur, Kuala Lumpur.Upkeep office equipment such as automation machines, PABX system, franking machine, and mobile phones.
Maintenance of company vehicles including servicing...Show moreLast updated: 6 days ago
- Promoted
Administrative Executive
Halal Street UK LtdKuala Lumpur, Kuala Lumpur, Malaysia Are you a highly organized and proactive individual with a knack for seamless operations and strong communication skills? We're seeking a dedicated Operations & Sales Support Executive to play a cr...Show moreLast updated: 30+ days ago
- Promoted
Admin Manager (Hulu Selangor / Kuala Kubu Bharu)
AdeccoSelangorMalaysia, Selangor, Malaysia Adecco's client, a well-established multinational organization, is seeking an experienced Admin Manager to oversee end-to-end administrative and office management functions.This role will be respon...Show moreLast updated: 22 days ago
- Promoted
Order Management Administrator
GutorKuala Lumpur, Kuala Lumpur, Malaysia The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services.
Gutor's products are designed to meet the demanding needs of indust...Show moreLast updated: 30+ days ago
- Promoted
Manager, Company Secretary
AirAsiaSepang, Selangor, Malaysia The Manager, Company Secretarial, holds a senior-level role responsible for overseeing and managing various aspects of corporate governance, legal compliance, and administrative functions related t...Show moreLast updated: 10 days ago
- Promoted
Administrative Executive
Talent RecruitPuchong, Selangor, Malaysia Process all orders with accuracy and timeliness - Sales Order, Proforma Invoice, Job Order, Stock Transfer, Delivery Order, and Invoices.
Coordinate, prepare and process sales order activities and d...Show moreLast updated: 30+ days ago
- Promoted
Administrative Executive
BrightenSelangorMalaysia, Selangor, Malaysia Brighten Business Consulting is a Hong Kong–based Employer of Record (EOR) and business outsourcing firm with offices in Malaysia, Taiwan, the UK, and Australia.
With over a decade of experience in ...Show moreLast updated: 6 days ago
- Promoted
Administrative Executive
Doo GroupKuala Lumpur, Kuala Lumpur, Malaysia Doo Group is a global financial services group with FinTech as its core.With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Edu...Show moreLast updated: 30+ days ago
- Promoted
Administrative Executive
Zoomlion MalaysiaShah Alam, Selangor, Malaysia Working hours : Monday to Friday, 8.Get notified about new Administrative Executive jobs in.Manage and in charge of office operations to ensure smooth daily functions.
In charge the procurement of of...Show moreLast updated: 12 days ago
- Promoted
Administrative Executive
TelecontinentKuala Lumpur, Kuala Lumpur, Malaysia Gross salary range : RM3100 - RM3400.Medical & hospitalization covered.Handle general office administrative duties including filing, data entry, and documentation management.Prepare correspondence, ...Show moreLast updated: 15 days ago
- Promoted
Manager, Ground Operations Training
Malaysia AirlinesSepang, Selangor, Malaysia Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Show moreLast updated: 30+ days ago
- Promoted
Senior Supervisor - Administration
A.P. Moller - MaerskShah Alam, Selangor, Malaysia Senior Supervisor - Administration.Senior Supervisor - Administration.General Administration comprises general office administration & secretarial support roles, such as : dedicated secretarial / adm...Show moreLast updated: 30+ days ago