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Senior Account Manager - Malaysia

Senior Account Manager - Malaysia

Booking.comKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Booking.com Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About Us

Booking.com delivers data-driven decisions and technology-driven innovation to help people experience the world. We enable unforgettable journeys through our products, partners and people.

Role Description

The Senior Account Manager (Sr. AM) manages the partner relationships for a portfolio of high-value managed and top-managed partners. The main objective is to execute a prioritized partnership strategy within the portfolio to achieve designated commercial and product targets, including frequent travel for regular business reviews.

Key Responsibilities

  • Support Booking.com strategy and delivery initiatives and vision for regional / national group partners and / or high-value properties.
  • Consult, support and collaborate with internal stakeholders in managing partners to optimize performance (e.g., connectivity providers, central teams, (Sr.) key account managers and local offices).
  • Manage relationships with decision makers of regional / national / local group partners or high-value properties and drive performance.
  • Demonstrate deep understanding of Booking.com B.V. products, local market and partner operations.
  • Independently manage projects.

Qualifications & Skills

  • Minimum of 3 years of experience in a relevant regional account management function dealing with complex / high-value partners.
  • Ability to manage a portfolio of single-property and complex multi-property partners.
  • Good understanding of revenue, channel and distribution management.
  • Ability to connect with and influence different internal and external stakeholders.
  • Ability to read and interpret multiple data sources to define short / medium / long-term goals.
  • Strong relationship management skills.
  • Basic project management skills.
  • Ability to work with account managers.
  • Benefits & Perks

    Booking.com’s Total Rewards Philosophy includes a competitive compensation and benefits package and unique benefits, such as :

  • Annual paid time off and generous leave including parent, grandparent, bereavement, and care leave
  • Hybrid working with flexible arrangements and up to 20 days per year working from abroad
  • Industry-leading discounts, up to 1400 per year for yourself, including Genius Level 3 status and Booking.com wallet credit
  • DEI at Booking.com

    Diversity, Equity & Inclusion is part of our culture. Our team represents over 140 nationalities with diverse backgrounds, genders and orientations. Inclusion is at the heart of everything we do, and we strive to create an environment where everyone can thrive. We provide adjustments and tools for applicants with disabilities to participate in the job process and perform essential functions.

    Application Process

  • We hire with a focus on finding the best fit for the role.
  • This role does not include relocation assistance.
  • Booking.com is an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating an environment where everyone can thrive.

    Pre-Employment Screening

    If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. This may include employment history, education and other information necessary for determining qualifications.

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    Senior Account Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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