Associate Manager, Business Development, Mobility Partners

POSITION SUMMARY

1. Responsible for business development and growth KPI of Mobility Partners in Malaysia

2. Proactively target market opportunities to open new sales in all business lines.

3. Develop strategic plans to increase attachment rate and penetrate for cross sell opportunities.

4. Client account management and retention.

5. Responsible to monitor the P&L of each contract.

6. Gather market info and updates, including competitor activities and SWOT analysis.

7. Coordinate inter-department collaboration effectively to ensure great customer onboarding / offboarding  experience and day-to-day account management.

8. Attend to clients day-to-day requirements promptly, conduct and prepare for monthly business review.

• DIMENSIONS OF ROLE

The role is to be responsible for identifying business opportunities, presenting to clients, onboarding and day-to- day account management.

KEY RESPONSIBILITIES

1. Self-motivated with strong and nimble business acumen to target prospective clients.

2. To deliver business proposals and confident in conducting client presentation professionally.

3. To work with complex or large territory / account, products / services, sales, or account management  processes.

4. Exercise reasonable authority / opportunity to set and negotiate product / service terms.

5. Knowledge sharing with colleagues, to train and mentor junior staff.

6. Ensure good governance in business management and keep proper records.

7. Flexibility in adapting to departmental plans and priorities to address resource and operational  challenges.

SKILLS AND EXPERIENCE

Experience :

1. Minimum Degree holder.

2. At least 5 years experience in the assistance related industry / insurance industry insurance company.

3. Excellent in analytics, ability to analyse performance and provide strategies.

Technical / Functional Knowledge, Skills and Abilities :

1. Write and read good English

2. Proficient in Microsoft Office applications such as Excel and PowerPoint

3.  Write and read Bahasa Malaysia / Mandarin would be an added advantage

Other Role Specific Competencies :

1. Excellent interpersonal and communication skills, active listening skills and the ability to build rapport / relationships with client and internal teams

2. Must be able to work independently while contributing to a strong teamwork environment

3. Possess strong business sense, good client servicing and presentation skill

4. Self-disciplined, Analytical, problem solver and good time management.