Head of Marketing & Sales (Healthcare Business)
SuamiSihatSubang Jaya, Selangor, Malaysia22 hours ago
Job descriptionBuild and manage a high-performance team across sales, marketing, content, and creative. Train sales and customer service staff on scripts, tonality, CRM handling, follow-ups, objections, and closing techniques. Maintain a culture of accountability, ownership, and execution excellence. Design, refine, and scale multi‑channel lead generation campaigns. Own CRM segmentation, nurturing pipelines, automated reactivation flows, and patient lifetime value strategies. Strengthen community touchpoints to drive high engagement and repeat visit behaviour. Monitor campaign performance daily and weekly. Analyze bottlenecks, test variations, improve scripts, tweak audiences, optimize landing pages, and refine messaging. Present clear performance reviews with why, what, and next actions. Develop and manage influencer networks, referral pipelines, and corporate partnerships. Strengthen brand presence across digital and offline channels. Identify new campaign angles based on industry trends and behavioural insights. Ensure messaging, patient handling, and on‑ground clinic experience are aligned. Work closely with Head of Operation and Head Doctor for seamless touchpoint flow from online to offline. Prevent patient drop‑offs by bridging gaps across marketing, sales, and clinic services. Set up dashboards for real‑time monitoring of leads, conversions, show‑ups, CAC, LTV, pipeline stages, and revenue forecasts. Create weekly, monthly, and quarterly reports to guide decision‑making. Ensure all team members use CRM, analytics, and reporting tools correctly and consistently. Translate data into actions, not just numbers. If results drop, you troubleshoot and repair the system immediately. 8+ years in digital marketing and / or sales leadership with proven results. Experience managing performance campaigns and sales conversion processes. Strong CRM, funnel‑building, content direction, and analytics skills. Practical experience with Meta Ads, Google Ads, TikTok Ads, SEO, CRM tools, automation platforms. Preferred : Familiarity with healthcare or wellness‑related industries. Be part of a vibrant, growing company that’s passionate about making a real difference in men’s health. Work in a collaborative environment where your ideas and input truly matter. Office located just 60m from LRT Subang Jaya – easily walkable! Unlimited brewed coffee to fuel your day. A cozy, comfortable workspace designed for productivity. Free Ogawa massages to unwind and recharge. Enjoy free flow men’s health supplements (our little secret
Head of Marketing & Sales (Healthcare Business)
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We're Hiring : Head of Marketing & Sales (SS Clinic)
Salary : RM7,000 to 10,000
Location : Subang Jaya (40m from LRT)
Employment Type : Full-time
JOB OVERVIEW
We are seeking a hands‑on and results‑driven Head of Marketing & Sales to lead, build, and continuously optimize high‑impact campaigns that drive real business results. This role goes beyond generating leads. You will be responsible for ensuring campaigns are effective, efficient, continuously improved, and successfully converted to patient show‑ups and long‑term loyalty.
KEY RESPONSIBILITIES
1) Strategic Ownership and Continuity of Success
- Plan, launch, monitor, refine, troubleshoot, and relaunch campaigns across Omnichannel Social Media, Paid Ads (Meta, Google, TikTok), Influencer Marketing, Sales Closing Bridges, and Community Management.
- Continuously improve campaigns, not just run them. If performance drops, you fix, rebuild, reset strategy, rewrite scripts, and optimize processes until results are achieved.
- Ensure every campaign has a structured funnel, measurable conversions, and predictable outcomes.
2) Team Leadership and Skills Development
3) Lead Generation, CRM, and Conversion Strategy
4) Performance Analysis and Optimization Cycles
5) Business Development and Brand Expansion
6) Cross‑functional Patient Experience Alignment
7) Dashboard Intelligence, Data Reporting, and Forecast Planning
QUALIFICATIONS AND SKILLS
WHAT WE OFFER
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Head Of Sales • Subang Jaya, Selangor, Malaysia
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