Sales Support Executive

Aunty is a trusted childcare platform connecting families with reliable babysitters, regular nannies, and confinement nannies. We support parents at every stage, from newborn to toddlerhood, through our Aunty app, Concierge and Confinement Nanny services.

As we continue to grow, we’re looking for a proactive and organised Sales Support & Admin Executive to support our Sales Team and ensure a smooth, personal experience for both clients and nannies.

Key Responsibilities

• Provide administrative and sales support by handling data entry, form filling, preparation of service agreements, and updating of client records.
• Conduct introduction calls between clients and nannies.
• Communicate with clients and nannies for arrangements and ensure service starts and runs smoothly.
• Conduct periodic check‑ins with customers to ensure satisfaction.
• Coordinate between clients, nannies, and internal departments to ensure timely service delivery.
• Assist in preparing documentation and reports.
• Support the team in handling enquiries via email, WhatsApp, and phone.

Requirements

Seniority level

Employment type

Job function

Industries

Location : Federal Territory of Kuala Lumpur, Malaysia.

Posted 2 months ago.

Salary : Malaysia MYR54,000.00-MYR96,000.00.

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