Position : Store Manager / Senior Product Consultant (Retail Electronic)
Intake : October / November
Working Duration : 12-month contract (Potentially Renewable / Conversion based on performance and business needs)
Location : Klang Valley (Based on preferences)
Working Days / Hours : Retail Operation Hour (6 - Days Rotational Shift Rostered)
Salary : Basic Up to RM 4,600 + Fixed Allowances RM 200 + Incentives + Commissions
Benefits : Medical insurance. Incentives & Commissions
Job Responsibilities :
- Store operation : Collaborate with the store manager of the retailer to complete all aspects of the store's operation and management work.
- Sales management : Formulate the store's sales plan and sales strategies, and lead the retailer's team to complete the sales task indicators assigned by the company.
- Operational coordination : Maintain good communication and collaboration with the platform and the headquarters, and cooperate with the implementation of various strategies of the company.
- Product and display management : Supervise the turnover of products, coordinate with retailers to replenish stocks in time, and ensure that the product display meets the company's VM standards.
- Customer service : Be responsible for supervising and managing the customer service of the store, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
- Team management : Coordinate with retailers to complete the recruitment and training of store employees, ensure sufficient human resources in the store, and maintain the work enthusiasm and service quality of employees.
- Communication with retailers : Maintain good communication and collaboration with retailers to ensure the implementation of various strategies of the company.
Job Requirements :
3-5 years' experience in electronic retail store operations or retail management.Solid understanding of retail KPIs, merchandising practices, and customer engagement.Strong team leadership and people management skills.Strategic thinker with a data-driven approach to retail performance.Excellent communication, negotiation, and relationship-building abilities.Support customer service initiatives and resolve customer issues to maintain satisfaction.Act as liaison between retail partners, corporate teams, and external platforms to drive cohesive execution of company strategies