Retail Store Manager

About the job Retail Store Manager - Electronics Appliances

Company Overview :

Our Client is a leading retailer that offers a wide range of products, including furniture, electronics, appliances, and computers. They are known for offering high-quality products from top brands, and providing exceptional customer service and competitive prices.

Responsibilities :

• Maximizing sales and profits through store execution of the companies promotional activities, by developing and motivating sales people to maximize conversion rates
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training and developing employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales volumes to maximize profits.
• Analyzing and interpreting trends to facilitate planning.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments urgently.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Assists with ordering, pricing, and receiving merchandise. Ensures accurate documentation of all price changes, markdowns, and transfers to control inventory.
• Keeps store clean, stocked and in first class condition at all times. Maintains high cleaning standards including stockroom, and equipment. Cleans all spills to remove safety hazards.

Job Requirement :

Job Type : Full-time

Pay : RM5, RM6,500.00 per month

Work Location : In person