Head of Engineering, End User Services – Kuala Lumpur

Head of Engineering, End User Services – Kuala Lumpur

Swift Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to Expect?

Business & Engineering Partnership

• Act as a strategic partner to the Head of Service Management, jointly owning the vision, roadmap, and outcomes for the domain.
• Translate business needs into scalable, secure, and sustainable engineering solutions.
• Foster a culture of shared accountability, continuous feedback, and joint decision-making.

Engineering Leadership & Strategy

People Management & Talent Development

Technical Oversight & Governance

Process & Methodology

Stakeholder Engagement & Communication

What Will Make You Successful?

Professional Skills

Technical Expertise

Additional Qualifications

Join us in Kuala Lumpur and help shape the future of end user services at Swift. If you're passionate about leading impactful engineering teams and driving innovation in the digital workplace, we’d love to hear from you.

What We Offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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