Talent.com
This job offer is not available in your country.
Customer Service Executive

Customer Service Executive

AmBank GroupMalaysia
1 day ago
Job description

About the role

At AmBank Group, we are seeking passionate and customer-focused individuals to join our team as Customer Service Officers / Executives based in Kampar, Perak Branch. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to help them achieve their financial goals.

What you'll be doing

  • Provide prompt and efficient assistance to customers, addressing their inquiries and resolving their issues in a timely manner
  • Ensure all its transactions are in compliance with policies (internal & external), guidelines and regulations
  • Proactively identify opportunities to cross-sell and up-sell relevant banking products and services
  • Collaborate with other teams to ensure a seamless and consistent customer experience
  • Participate in regular training and development activities to stay up-to-date with the latest products, policies, and procedures
  • Contribute to the continuous improvement of our customer service processes and practices

What we're looking for

  • Previous experience in a customer service or client-facing role, preferably within the banking or financial services industry
  • Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds
  • Excellent problem-solving skills and the ability to think on your feet to provide effective solutions
  • Proficiency in both written and spoken English and Bahasa Malaysia
  • A commitment to providing exceptional customer service and a genuine passion for helping others
  • A team-oriented mindset and the ability to work collaboratively with colleagues
  • Candidate with PCE / CEILLI license would be an added advantage.
  • What we offer

    At AmBank Group, we are dedicated to creating an environment where our employees can thrive. We offer a range of competitive benefits, including :

  • Opportunities for career growth and development
  • Comprehensive medical and life insurance coverage
  • Generous leave entitlements and work-life balance initiatives
  • A diverse and inclusive workplace that celebrates our differences
  • A supportive and collaborative team environment
  • About us

    AmBank Group is a leading financial services provider in Malaysia, offering a wide range of products and services to both individual and corporate customers. With a rich heritage spanning over 40 years, we are committed to delivering innovative solutions and exceptional customer experiences. Join us on our journey as we continue to grow and make a positive impact on the communities we serve.

    Apply now for this exciting opportunity to be part of the AmBank Group team

    Create a job alert for this search

    Customer Service Executive • Malaysia

    Related jobs
    • Promoted
    Advisor I, Customer Service – URDU

    Advisor I, Customer Service – URDU

    ConcentrixMalaysia, Malaysia
    Advisor I, Customer Service – URDU.A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled.Eve...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    MumsMe Sdn BhdMalaysia
    MumsMe is currently looking for TALENTS like you to join as a Customer Service Executive.You will be mainly responsible with the job scheduling for our beauty therapists and coordinate the delivery...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    Origin MattressMalaysia
    Remote Customer Service Executive.Monday to Saturday, 10 AM - 6 PM (5-day and 6-day rotation schedule).Direct-to-Consumer (D2C) brands under our portfolio. Our diverse businesses serve customers acr...Show moreLast updated: 1 day ago
    • Promoted
    Sales Executive

    Sales Executive

    EAGLE SECURE TECH SDN. BHD.Malaysia
    Industry : Pioneer in Smart Lock Technology products, include Smart Door Locks, Safes, high-security padlocks, CCTV and alarm systems, security doors and wooden doors, metal grills, and more.We have...Show moreLast updated: 1 day ago
    • Promoted
    五天制 Customer Service Executive 中文客服专员

    五天制 Customer Service Executive 中文客服专员

    Startek MalaysiaMalaysia
    AM – 6 : 30 PM / 10 : 00 AM – 7 : 30 PM.Larkin、Tampoi、Bukit Indah、Danga Bay 等地點).Position : Customer Service Executive.Location : Johor Bahru (JB), Malaysia. Handle customer orders, inquiries, and complaint...Show moreLast updated: 1 day ago
    Customer Services Executive (live chat)

    Customer Services Executive (live chat)

    Alpha Iota BPOMY
    Quick Apply
    Alpha Iota BPO is seeking a dedicated and dynamic Customer Services Executive who is passionate about delivering exceptional customer experiences. In this role, you will serve as a vital point of co...Show moreLast updated: 30+ days ago
    • Promoted
    Advisor I, Customer Service – Indian

    Advisor I, Customer Service – Indian

    ConcentrixMalaysia, Malaysia
    Advisor I, Customer Service – Indian.A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled.E...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    Bespoke HabitatMalaysia
    Respond to customer inquiries via email and online chat in a professional, courteous, and timely manner.Handle customer issues and complaints, ensure customer satisfaction.Provide accurate and up-t...Show moreLast updated: 1 day ago
    • Promoted
    Export Customer Service Executive

    Export Customer Service Executive

    Growth Well Industry Sdn. Bhd.Malaysia
    Plan and coordinate the international shipment of goods.Co-ordinate & Negotiate with a variety of people, such as Customers, Operations Team, Shippers, Agents and Customs.Keep track of invoices and...Show moreLast updated: 1 day ago
    Customer Service Executive

    Customer Service Executive

    CygnifyMalaysia, 05, my
    Quick Apply
    Job Title : Customer Service Specialist (Bi-lingual - English & Mandarin).Location : Petaling Jaya, Malaysia (On-site).We are currently partnering with a fast-paced customer engagement center sup...Show moreLast updated: 26 days ago
    • Promoted
    Admin & Customer Service Executive

    Admin & Customer Service Executive

    Agensi Pekerjaan Find Talent Sdn BhdMalaysia
    Manages immigration applications for clients relating to Singapore Citizenship and other applications etc.Liaise effectively and work closely with clients on the required documents to ensure all do...Show moreLast updated: 1 day ago
    • Promoted
    Senior Purchasing Executive

    Senior Purchasing Executive

    City of Shakopee, MNMalaysia, Malaysia
    Plan and schedule material demand to maximize on-time delivery performance.Ensure material plans are achieved and implement remedial actions to address bottlenecks. Manage material load and supervis...Show moreLast updated: 4 days ago
    • Promoted
    Customer Fulfillment Executive

    Customer Fulfillment Executive

    SICK Sdn BhdMalaysia
    Executive, Customer Fulfillment.As an Executive, Customer Fulfillment at SICK Sensor Intelligence, you will be instrumental in driving the success and growth of our clients across the global region...Show moreLast updated: 1 day ago
    • Promoted
    Executive, Operation Transaction

    Executive, Operation Transaction

    CARSOMEMalaysia, Malaysia
    Team Leader, Operation assistants provide administrative support to all levels of their organization.Able to drive a car in good manners. To be able to travel on a daily basis to make the transactio...Show moreLast updated: 1 day ago
    • Promoted
    Delcaration Executive

    Delcaration Executive

    Premium logisticsPacific Remote Islands Marine National Monument, Howland Island, Malaysia
    Delcaration Executive (Custom Forwarding).ABLE TO ALLOCATE IN SUBANG JAYA.Apply permit on behalf of customer for incoming import shipments. Prepare draft and forward to customer for SST and Duty con...Show moreLast updated: 1 day ago
    • Promoted
    Executive Customer Service

    Executive Customer Service

    Bio Harvest Sdn BhdMalaysia
    We are looking for an individual with a dedicated personality to join our team as Executive – Customer Service and Admin Support. In this role, you will be responsible for acting as a liaison betwee...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    CSX HOLDINGS SDN BHDMalaysia
    Job Title : Customer Service Executive (Logistic).Language Requirement : Proficient in English, Malay, and Mandarin.We are seeking a Customer Service Executive to join our team in the logistics indus...Show moreLast updated: 1 day ago
    • Promoted
    Senior Executive, Customer Service

    Senior Executive, Customer Service

    Sunway Medical Centre IpohMalaysia
    To stimulate a cultural change, be proactive and to enhance the quality of care and customer service provided to all of the hospital's customers and / or patients. Receive customers' enquiries (walk-i...Show moreLast updated: 1 day ago