Purchasing & Logistics Coordinator

We are looking for an organized, efficient Shipping / Receiving & RMA Coordinator to be responsible for the successful daily execution of all purchasing, warehouse and fulfillment functions. The position is responsible for manual and clerical duties which includes a widely diversified array of materials in a warehouse setting. Perform daily review of incoming and outgoing shipment schedules to maintain productive operations while keeping open communications with sales team regarding the shipment of orders using our ticketing system. They would be responsible for handling purchase orders, shipping and receiving paperwork, bar code scanning and manual entries into our ERP system, accurately packaging and weighing items, printing shipping labels, coordination of various methods of pick-up (LTL / Freight / etc.), and inspecting goods received for potential damage and staging products in designated areas. Additional duties include being responsible for RMA (Return Material Authorization) coordination, ability to manage and control returns between customers and suppliers. Candidates should be very detail-oriented, capable of accurately and proficiently entering orders, adept at problem-solving and open to learning and growing their skills through involvement in a wide variety of areas. Should be a self-starter that can be relied upon to perform job duties with minimum to no supervision. Should demonstrate excellent interpersonal, communication, and customer service skills, and be familiar with standard concepts, practices, and procedures within the communications industry. The position offers a great opportunity for motivated individuals to build a strong foundation for advancement and growth within an expanding company. Duties and Responsibilities

Purchasing, Shipping & Receiving

Manage all aspects of the purchase order entry process including timely and accurate entry of purchase orders into our internal system. Purchase supplies, materials, and parts for the company. Facilitate the shipping of products from one destination to another by arranging transportation and orchestrating deliveries to meet customer demand with little to no delay. High volume of data entry into ERP system to maintain internal records. Locate and pull orders, assemble containers and crates, pack goods to be shipped, weigh packages to determine appropriate courier and print labels. Determine method of shipment, prepare BOL, commercial invoices, and other shipping documents following import / export guidelines and regulations for all international shipments. Ability to maintain and organize the facilities equipment and material to provide a neat, clean environment. Ensure that all receiving documents and logs are easily accessible and maintained. Verify inventory computations by comparing them to physical counts of stock, and investigating discrepancies. Inspect and verify incoming goods against BOL, recording shortages and rejecting damaged goods. Communicate with sales team via ticketing system, providing updates on orders in a timely manner. Drop off packages at local facilities for urgent orders that missed regular pick-up schedule. Perform quarterly and annual inventory counts. Perform other duties as assigned by direct management or team lead. Support the sales team with quote generations, RFQ responses, and project coordination activities as it relates to freight cost, transit time, and stock count. RMA Coordination

Accurately and efficiently receive RMA at time of delivery, checking received RMA against documentation. Follow appropriate workflow based on type of return and disposition. Communicate with Sales Support team to rectify problems such as missing or incorrect information required for disposition. Process and return shipments for customer repairs. Set customer expectations and maintain customer relationships, providing status updates and setting expectations. Analyze material requirements for RMA orders to plan and schedule repairs. Update databases and prepare appropriate paperwork. Qualifications

Must have shipping experience. Experience in international shipping. Strong reading comprehension, ability to quickly analyze tasks. Strong written and verbal communication skills. Excellent interpersonal, communication, and sales / customer service skills. Strong analytical, organizational, and time management skills. Working knowledge of legal regulations and ISO requirements preferred. Ability to work in a fast-paced, deadline-driven team environment. Has a superior attention to detail and accuracy. Ability to effectively prioritize and execute tasks in a high-pressure environment. Computer literacy and typing skills. Proficient in computer software systems including MS Office and Dynamics CRM. Ability to adapt to changes and absorb new ideas and concepts quickly. Ability to work independently with minimal to no supervision. Ability to work in a team environment with a diverse group of personalities. 3-5 years of related logistics operations and order processing experience. A positive attitude and ability to work independently and collaboratively in a team. Available to work Standard Office Hours (8am to 5pm). Willingness to embrace and live the core values of Network Innovation. Working Conditions

This position typically operates in a professional office environment. Standard office hours are 8am to 5pm. There may be times when the employee is required to work outside of normal business hours. Varies from a climate-controlled office setting to warehouse floor in temperatures ranging from mild to moderate. Physical Requirements

Mobility to work in a typical office setting and use standard office equipment. Stamina to remain seated and to maintain concentration for an extended period. Frequent sitting, standing, walking, pushing, pulling, stooping, kneeling, crouching, reaching, handling, and repetitive fine motor activities. Hearing and speech to communicate in person, via video conference and computers, or over the telephone. Vision : Frequent near acuity, occasional far acuity, and color vision. Vision to read printed materials and online, and other monitoring devices. Strength : Medium / Heavy – Exert force 50+ lbs., occasionally; 25-50 lbs., frequently; or 10-20 lbs., constantly. Details

Job title : Purchasing & Logistics Coordinator Direct Reports : None About Network Innovations

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place. Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly. Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Disclaimer Statement :

This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.

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