IT Support Executive

Overview

We are looking for a proactive and detail-oriented IT Support Executive to join our IT team. This role is ideal for someone who is passionate about technology, eager to learn, and enjoys solving technical challenges in a fast-paced environment. You will play a key role in maintaining smooth daily IT operations and supporting internal users across hardware, software, and system-related issues.

Responsibilities

• Provide day-to-day technical support for hardware, software, and network issues.
• Set up, configure, and maintain computers, printers, and other IT equipment.
• Assist in user account management, access permissions, and email configurations.
• Manage both internal and public software applications, ensuring proper licensing and regular updates.
• Assist in data backup, recovery, and documentation of IT processes.
• Implement and maintain robust security protocols to protect against cyber threats.
• Ensure IT policies and security protocols are followed.
• Liaise with vendors and service providers when necessary.
• Participate in IT projects and initiatives as assigned.

Qualifications

Working Hours : Monday to Friday 9am to 6pm

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