This job offer is not available in your country.
Transformation & Transition Manager
Infosys LimitedPetaling Jaya, Selangor, Malaysia22 hours ago
Job descriptionDesign and execute transformation strategies to enhance operations and drive innovation. Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives. Champion continuous improvement and digitalization across functions. Drive adoption of new processes, systems, and services throughout the client lifecycle. Manage large-scale transformation programs across business. Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations. Monitor and report on program performance, ensuring alignment with business objectives. Build and maintain strong relationships with internal and client stakeholders. Facilitate governance meetings, transformation workshops, and executive briefings. Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy. 7–10 years of progressive experience in Shared Services, BPO, or business project management. Bachelor’s degree in business or related field (Master’s preferred). PMP or equivalent project management certification preferred. Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus. Proven leadership in managing complex transition and transformation programs. Advanced proficiency in MS Office Suite (Project, Visio, Excel). Excellent communication, negotiation, and stakeholder management skills. Ability to work independently and in virtual, cross-cultural teams. Strategic mindset with operational execution capability. Strong analytical and problem-solving skills. High motivation for quality, efficiency, and continuous improvement. Collaborative team player who fosters an open and supportive environment.
Job details
Work Location
Petaling Jaya
State / Region / Province
Selangor
Country
Malaysia
Domain
Operations
Interest Group
Company
ITL Malaysia
Requisition ID
BR
Key Responsibilities
- Lead end-to-end transition activities from RFI stage to service delivery.
- Develop and manage comprehensive transition plans covering people, processes, systems, and governance.
- Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.
- Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.
- Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer.
- Design and execute transformation strategies to enhance operations and drive innovation.
- Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.
- Champion continuous improvement and digitalization across functions.
- Drive adoption of new processes, systems, and services throughout the client lifecycle.
Job description
Transformation Leadership
Program & Change Management
Stakeholder Engagement
Qualifications & Experience
Preferred Attributes
#J-18808-Ljbffr
Create a job alert for this search
Manager Transformation • Petaling Jaya, Selangor, Malaysia
Related jobs
)
- Promoted
- New!
IT Transformation & Integration Manager – APAC
NTT DATA, Inc.Cyberjaya, Selangor, Malaysia NTT DATA is a global innovator committed to helping clients innovate, optimize, and transform for long‑term success.We embrace diversity, inclusion, and a culture of continuous learning.The IT Tran...Show moreLast updated: 2 hours ago
- Promoted
- New!
Manager, Business Continuity Management (BCM)
Hong Leong Bank BerhadKuala Lumpur, Kuala Lumpur, Malaysia Manager, Business Continuity Management (BCM).The Business Continuity Management Manager role is an opportunity to lead and shape the Bank's resilience strategy.
The successful candidate will be the...Show moreLast updated: 2 hours ago
- Promoted
- New!
Director, Leadership, Governance and Human Capital
The South East Asian Central Banks (SEACEN)Kuala Lumpur, Kuala Lumpur, Malaysia Director, Leadership, Governance and Human Capital.Lead and mentor a team of senior analysts, providing guidance in technical and operational matters to achieve organizational goals.Lead the design...Show moreLast updated: 2 hours ago
- Promoted
- New!
IT Transformation & Integration Manager – APAC
NTT MSC Sdn BhdCyberjaya, Selangor, Malaysia The IT Transformation & Integration Manager – Japan & APAC will be responsible for executing and supporting regional IT transformation initiatives, with a focus on IT infrastructure, network, and t...Show moreLast updated: 2 hours ago
- Promoted
- New!
Talent Acquisition Lead
BJAKNilai, Negeri Sembilan, Malaysia At BJAK, we believe world-class products start with world-class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysia) to drive and scale our hiring effor...Show moreLast updated: 2 hours ago
- Promoted
Senior Executive, Financial Planning & Analysis
7-Eleven MalaysiaKlang City, Selangor, Malaysia The Senior Executive, Financial Planning and Analysis (FP&A) plays a critical role in providing financial insights and strategic guidance to support decision-making within the organization.This pos...Show moreLast updated: 7 days ago
- Promoted
Account Partner - All Regions
OneByZeroSeremban, Negeri Sembilan, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Show moreLast updated: 3 days ago
- Promoted
- New!
IT Transformation & Integration Manager – APAC
NTTCyberjaya, Selangor, Malaysia Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Show moreLast updated: 2 hours ago
- Promoted
EXECUTIVE ASSISTANT TO GROUP MD & CEO
Aptrasco Global Pte. LtdGombak, Selangor, Malaysia Minimum 4 years and above relevant experience as a Executive Assistant for C- Level with proven track record.Strong communication skills written, oral and presentation (Confident in articulating vi...Show moreLast updated: 5 days ago
- Promoted
Branch Manager English Academy - Bukittinggi - Jambu Air
Ruangguru for BusinessBukit Tinggi, Pahang, Malaysia Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.Lead all activity initiatives within branches, including events, promotions, ...Show moreLast updated: 11 days ago
- Promoted
- New!
Transformation and Transition Manager
Avensys ConsultingSelangorMalaysia, Selangor, Malaysia Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed servic...Show moreLast updated: 2 hours ago
- Promoted
- New!
Change and Enablement Manager
Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia The C&E Global Engagement Lead (aka Organisational Change Management) is responsible for developing and executing the Change & Enablement strategy and plan which sits under the overall S&T COO Tran...Show moreLast updated: 2 hours ago
- Promoted
- New!
Manager, GrabFin Regional Strategy & Partnerships
GrabTaxi Holdings Pte. Ltd.Petaling Jaya, Selangor, Malaysia Grab is Southeast Asia's leading superapp.From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything.In...Show moreLast updated: 22 hours ago
- Promoted
- New!
Manager, GrabFin Regional Strategy & Partnerships
GrabPetaling Jaya, Selangor, Malaysia Manager, GrabFin Regional Strategy & Partnerships.Manager, GrabFin Regional Strategy & Partnerships.Grab Financial Group (GFin) is the Fintech division of Grab, building everyday financial services...Show moreLast updated: 2 hours ago
- Promoted
Research And Development Manager
kaWan FoodPort Klang, Selangor, Malaysia Assistant Manager, IR Cum HRBP | Human Resources (HR).The role develops and innovates products for the group to stay ahead of competitors by ensuring the strictest compliance to food safety and qua...Show moreLast updated: 2 days ago
- Promoted
Senior Product Manager - AI AdOps Copilot (REMOTE)
MonetizeMoreKuala Selangor, Kuala Selangor, Malaysia Senior Product Manager - AI AdOps Copilot (REMOTE).MonetizeMore is a global leader in ad tech, providing solutions that help publishers maximize their ad revenue while maintaining transparency, use...Show moreLast updated: 20 days ago
- Promoted
A&A - ITDA - Senior Manager / Director
Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia Select how often (in days) to receive an alert : .A&A - ITDA - Senior Manager / Director.Type of Employment : Permanent - FullTime.
Location : Ho Chi Minh City, Ho Chi Minh City, VN.A&A - VN - ITDA Senior...Show moreLast updated: 2 days ago
- Promoted
Lead Talent Acquisition
BJAKPort Klang, Port Klang, Malaysia Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 2 days ago
- Promoted
- New!
Regional Process & Transformation Lead
H-E PartsSepang, Selangor, Malaysia Singapore, Central Singapore, Singapore.Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.Our Service o...Show moreLast updated: 22 hours ago
- Promoted
Regional Head of Transformation (Operations) - APAC
TENTEN PartnersKuala Lumpur, Kuala Lumpur, Malaysia Regional Head of Transformation (Operations) - APAC.Direct message the job poster from TENTEN Partners.Executive Search | Technology & Transformation - APAC.
One of our leading global insurance clie...Show moreLast updated: 2 days ago