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Category Manager

Category Manager

TTECKuala Lumpur, Kuala Lumpur, Malaysia
22 hours ago
Job description

Are you looking to join a company that inspires passion, courage, and imagination, where you can be part of the team shaping the future of global commerce? Want to influence how millions of people buy, sell, connect, and share around the world?

What You'll Do

We are looking for a Category Business Development Manager who will be responsible for building and growing a strong pipeline of sellers in Malaysia for global exports. This role focuses on (1) direct seller acquisition with emphasis on the Automotive category and (2) developing partnerships to scale seller inflow and growth.

During a Typical Day, You'll

Seller & Supply Acquisition

  • Acquire new sellers in line with high-potential seller profiles.
  • Review and qualify inbound leads, onboard them, and provide incubation support.
  • Drive initiatives and projects around lead generation, seller onboarding, and sales acceleration.
  • Partner with marketing teams to build awareness and generate leads.

Account Management & Growth Enablement

  • Address and resolve seller concerns, ensuring a smooth selling experience.
  • Escalate and consolidate recurring challenges to category owners for structural solutions.
  • Promote platform programs, campaigns, and tools to increase adoption and performance.
  • What You Bring to the Role

  • Degree / Diploma with 3+ years of relevant experience in e-commerce, retail merchandising, or category management.
  • Prior experience in the e-commerce sector required.
  • Familiarity with the Automotive category is an advantage.
  • Proficiency in English, Mandarin, and Malay (spoken).
  • Strong interpersonal and communication skills, with a solutions-focused approach.
  • Entrepreneurial, analytical, and creative mindset with strong ownership of deliverables.
  • Independent, proactive, and effective under pressure.
  • Genuine passion for e-commerce.
  • Visit for more information.

    About TTEC

    Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

    TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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