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Specialist, Process Analytics

U MobileKuala Lumpur, Kuala Lumpur, Malaysia

10 hours ago

Job description

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization

UnbeatableCareerAwaits

Top Reasons To Join Us

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail / Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

Job Summary

We are looking for a results-driven Process Analyst to evaluate and enhance business processes across departments for Digital Transformation. The ideal candidate will leverage data analytics, process mapping, and stakeholder collaboration to identify inefficiencies, recommend improvements, and help implement automation or system enhancements.

The Day-To-Day Activities

Analyse and document existing business processes across finance, operations, and procurement functions.

Analyze end-to-end business processes using data analytics, process mining, and stakeholder feedback to identify inefficiencies and opportunities for improvement.

Use data analytics tools (e.g., Power BI, Excel, SQL) to identify bottlenecks, inefficiencies, and improvement opportunities.

Collaborate with cross-functional teams to understand business needs and define performance metrics (KPIs).

Create detailed process maps (e.g., using Visio) and identify pain points or redundancies.

Recommend and implement process improvements based on best practices and data-driven insights.

Support the design and deployment of digital transformation initiatives, including RPA and ERP enhancements.

Assist in the development and rollout of change management initiatives to support transformation adoption across departments.

Monitor post-implementation performance to ensure expected outcomes are achieved.

Prepare and present analytical findings and process improvement plans to stakeholders and leadership.

Translate analytical insights into actionable recommendations for management and executive teams.

About You

Bachelor's degree in Business, Data Analytics, Finance, Information Systems, or related field.

Minimum 4–6 years in business / process analysis, business transformation, or operations consulting.

Proficient in process mapping tools and data visualization platforms (e.g., Power BI)

Strong understanding of financial or operational workflows (e.g., P2P, O2C, R2R).

Experience with ERP systems (e.g., SAP) is an advantage.

Excellent problem-solving and analytical thinking.

Strong communication and interpersonal abilities.

Ability to work independently and manage multiple priorities.

Possesses the capability to leverage analytics tools for reporting and data-driven insights, effectively supporting finance operations and contributing to the success of RPA project initiatives.

What's Next ?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Create a job alert for this search

Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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