Partner Account Manager - Malaysia

Overview Job Title : Partner Account Manager - Malaysia

Job Description : Partner Account Manager, Malaysia. Job Family Summary : This role is an Individual Contributor, will be based in Kuala Lumpur, and will report directly to Malaysia Sales Leader. You are responsible for :

Responsibilities

Defining and effectively executing the Philips-Partner Strategy to sustainably grow the business.

As a main point of Partner contact, the creation and execution of a joint business plan and capability development of Partner to drive and achieve set (yearly) targets.

Understand the optimized Go to Market setup in the assigned territory and drive it accordingly (in alignment with Regional Management Strategy) & manage one or more Partners.

Capture and understand Partners’ business model, ecosystem and value-proposition.

Orchestrate and lead Philips & Partner resources to achieve (strategic) objectives as specified and agreed in Partner joint business plan, which includes strengthening Partner capabilities.

Ensure Partners are positioned with skills / capabilities, tools, and understand Philips processes & strategies to maximize profitable growth.

Engage with Partners’ sales team and internal Philips resources on Strategic / Complex Sales opportunities.

Participate in the recruitment, onboarding and evaluation of Sales and Service Partners and create and implement action-plan to develop their capabilities as part of the Go to Market Strategy.

Drive and manage Partner results, particularly OIT and Sales growth at least in line with Market development for both equipment and service.

Qualifications

Experience and Industry Knowledge : Minimum 15 years of experience in account management, sales, business development or partner management, particularly within the medical device industry (having patient monitoring / ICU / critical care, fast flow equipment experience will be an advantage). Strong understanding of the local market dynamics, cultural practices, and business landscape.

Relationship Management : Ability to build and maintain strong relationships with partners and customers; experience in establishing trust and effectively managing partner expectations.

Communication Skills : Excellent verbal and written communication skills in both Korean and English. Ability to convey complex concepts clearly and persuasively.

Strategic Thinking : Capability to develop and implement strategic plans that align with company and partner objectives. Proficiency in identifying opportunities for growth and collaboration.

Problem Solving and Negotiation : Strong problem-solving skills to address partner concerns and challenges. Expertise in negotiation to secure beneficial agreements and partnerships.

Sales Acumen : Demonstrated track record of meeting or exceeding sales targets. Ability to forecast sales trends and manage a sales pipeline effectively. Familiar with using sales tools such as SFDC / CRM. Ability to demonstrate a structured end-to-end partner engagement process.

Collaboration and Teamwork : Ability to work collaboratively with internal teams across different functions. Experience in coordinating with marketing, product development, and support teams to ensure partner success.

Adaptability and Cultural Sensitivity : Flexibility to adapt to changing business environments and partner needs. Cultural sensitivity to engage with diverse groups and understand local market nuances.

Education : Bachelor’s degree in business, marketing, or a related field; advanced degree or relevant certifications can be a plus.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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