DIRECTOR OF OPERATIONS

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Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Job Description

This position is responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting / exceeding financial goals.

The Director of Operations will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He / she is responsible for delivering results that contribute to the mission and overall success of the hotel. The Director of Operations will take on responsibility for the hotel in the absence of the General Manager.

Primary Responsibilities

Business Performance

• Support the annual budgeting process and financial forecast for the operations departments.
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines.
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• Gather and report financial information to the General Manager.

Operation

Team Management

Main Complexity / Critical issues in the Job

Qualifications

Knowledge and Experience

Competencies

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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