Job Title : Declaration Clerk (Forwarding Department – Import & Export)
Company : Sea Hawk Global Lines Sdn Bhd
Location : Klang, Selangor, Malaysia
Reports To : Forwarding Supervisor / Operations Manager
Salary : Commensurate with experience
Position Overview :
Sea Hawk Global Lines Sdn Bhd, a leading integrated logistics provider based in Port Klang, is looking for a meticulous and detail-oriented Declaration Clerk to join our Forwarding Department. This role is responsible for handling the full spectrum of customs declaration tasks for both import and export shipments, with specific focus on Free Zone operations, including PKFZ and other bonded areas.
The ideal candidate will have hands-on experience with customs documentation (ZB1, ZB2, K1, K2, K3, K8, K9), a solid understanding of Malaysian port and customs regulations, and the ability to work independently in a time-sensitive logistics environment.
Key Responsibilities : Import Operations :
- Monitor all Free Zone import shipments and coordinate declaration and clearance processes.
- Open new shipment job files and assign documentation tasks as necessary.
- Track daily import shipment status and provide timely updates to customers via WhatsApp and email.
- Request Release Order Tickets (ROT) from haulage vendors and coordinate deliveries.
- Request payments related to import clearances and follow up with the Finance team.
- Prepare and submit Letter of Indemnity (LOI) or Letter of Authorization (LOA) for Electronic Delivery Order (EDO) purposes.
- Send payment receipts and EDO documents to shipping lines for cargo release.
- Prepare and declare customs forms (ZB1, ZB2, K1, K2, K3, K8, K9) using the appropriate Free Zone or customs platform.
- Ensure all declarations are followed through until approval by Customs / LPK / PKFZ.
- Forward e-Gate Pass to haulage providers along with delivery instructions.
- Follow up until laden cargo is successfully delivered and empty containers are returned to depot.
- Monitor detention and demurrage with liners and ensure timely resolution.
Export Operations :
Monitor all Free Zone export shipments and initiate necessary forwarding actions.Open job files and assign documentation responsibilities to the appropriate staff.Track daily export shipments and keep customers informed through timely updates.Coordinate with haulage providers to request ROT and arrange container pick-up.Prepare and declare export customs documentation (ZB1, ZB2, K1, K2, K3, K8, K9), ensuring accuracy and completeness.Ensure follow-up until declaration is approved by relevant port and customs authorities.Advise haulage when laden containers are ready for export and ensure they are gated into the port before vessel closing.Follow up until empty container delivery is complete and customs clearance (LPK / PKFZ) is finalized in the port system.Authorities & Compliance Coordination :
Liaise with :Customs Department (Kastam Diraja Malaysia) for declaration and clearance of goods.Port Authorities such as LPK and PKFZ for zoning approvals and Free Zone requirements.Immigration & Border Authorities for cross-border truck declarations and driver documentation.Shipping Lines & Terminal Operators for cargo release, port procedures, and detention / demurrage issues.Qualifications & Requirements :
Minimum SPM / Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.At least 2 years of experience in forwarding or customs declaration, particularly in Free Zone or bonded operations.Solid understanding of customs forms and Free Zone requirements (ZB1, ZB2, K1–K9).Familiarity with Malaysian port systems and online customs declaration platforms (e.g., SMK-DagangNet, uCustoms).Strong attention to detail and ability to work under pressure and tight timelines.Good command of English and Bahasa Malaysia, both written and verbal.Proficient in Microsoft Office and shipment tracking systems.Strong organizational, follow-up, and coordination skills.Why Join Us?
Join a reputable and fast-growing logistics provider with over 20 years in the industry.Gain in-depth exposure to Free Zone and customs declaration procedures.Work in a collaborative team environment with career development opportunities.Job Type : Full-time
Pay : RM2, RM4,000.00 per month
Benefits :
Opportunities for promotionProfessional developmentAbility to commute / relocate :
Klang : Reliably commute or planning to relocate before starting work (Preferred)Experience :
Declaration Clerk (Forwarding Department – Import & Export) : 3 years (Preferred)Work Location : In person