Job Description
About the Role
We are seeking a UX Writer (Chinese) to join a dynamic digital team and shape user experiences across web and mobile platforms. You will be responsible for creating user-centric content in Traditional Chinese and Simplified Chinese , ensuring clarity, accessibility, and consistency across digital journeys.
This role is ideal for a writer who thrives in financial, digital, or customer-focused environments , and who can balance creativity with precision
Job Responsibilities :
- Create and deliver clear, concise, and user-friendly UX copy in Traditional and Simplified Chinese for digital products, including mobile and online banking platforms
- Translate and localise content from English to Chinese, ensuring resonance with users in both Hong Kong and Mainland China
- Develop copy that supports seamless digital journeys, guiding users effectively through complex processes
- Work closely with UX designers on prototyping, design iterations, and content testing
- Incorporate insights from user research to improve content strategy and usability
- Collaborate with cross-functional teams including product, design, business, and technology stakeholders, to ensure alignment
- Ensure all content adheres to brand guidelines, tone of voice, and regulatory requirements
- Manage, update, and maintain content across multiple digital platforms to ensure consistency and relevance
Requirements
Bachelor’s degree in Translation, Communications, Marketing, or a related fieldProven experience as a UX Writer, Content Designer, or similar roleStrong writing, editing, and proofreading skills in Traditional Chinese and Simplified ChineseFamiliarity with User-Centered Design methodology and UX best practicesUnderstanding of digital, finance, or banking products is highly advantageousStrong stakeholder management skills, with the ability to collaborate in cross-functional teamsExcellent time management and organisational skills to handle multiple prioritiesGood communication skills in English, with the ability to work in an international environmentGood-to-have Skills :
Familiarity with mobile banking, UI / UX, or customer journey mappingPassionate about creating intuitive user experiences through language and designBenefits
Exposure to international MNCRequirements
Bachelor’s degree in Translation, Communications, Marketing, or a related field. Proven experience as a UX Writer, Content Designer, or similar role. Strong writing, editing, and proofreading skills in Traditional Chinese and Simplified Chinese. Familiarity with User-Centered Design methodology and UX best practices. Understanding of digital, finance, or banking products is highly advantageous.