Mandarin and English - Digital Marketing Sales Specialist

Mandarin and English - Digital Marketing Sales Specialist

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Description

Singapore-headquartered TDCX provides transformative digital customer experience (CX) solutions for world-leading and disruptive brands. We help clients acquire new customers, build customer loyalty, and protect their online communities by leveraging technology, human intelligence, and our global footprint. TDCX serves clients across fintech, gaming, technology, travel, hospitality, digital advertising, social media, streaming, and e-commerce sectors. We employ over 19,000 employees across 34 campuses globally, including Malaysia, Mainland China, Singapore, South Korea, and Vietnam. TDCX is committed to corporate social responsibility and positively transforming the lives of our people, communities, and the environment.

Role Description

This is a full-time on-site role for a Mandarin and English - Digital Marketing Sales Specialist, located in Kuala Lumpur. The Digital Marketing Sales Specialist will be responsible for executing digital marketing strategies, handling customer inquiries, translating content, and providing excellent customer service. Additional responsibilities include training team members and maintaining effective communication with clients to fulfill their marketing needs.

Qualifications

• Proficiency in English and Mandarin for teaching, translating, and communication
• Strong customer service and communication skills
• Experience in training and development
• Digital marketing sales experience is a plus
• Excellent problem-solving and organizational skills
• Ability to work effectively in a fast-paced environment
• Bachelor's degree in Marketing, Communications, or related field preferred

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