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Restaurant Supervisor
Mandarin Oriental, Kuala LumpurKuala Lumpur, Kuala Lumpur, Malaysia15 days ago
Job descriptionMinimum SPM qualification or Hotel School would be an added advantage. Minimum 2 years of hotel experience. Previous experience in supervising and / or delegation. Knowledge of Infrasys system. Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. EPF (Employees Provident Fund) contributions (higher than the norm). SOCSO (Social Security Organisation) & EIS (Employment Insurance System). Public holiday entitlement based on Malaysian calendar. Exceptional rest area & colleagues engagement activities.
Mandarin Oriental, Kuala Lumpur is looking for a Restaurant Supervisor to join our Food & Beverage team.
Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. With a strong development pipeline, the Group provides legendary service inspired by Asian heritage while representing the very cutting‑edge of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.
Responsibilities
- Attend to guest requests and complaints efficiently and courteously.
- Maintain good communication with the Kitchen operations, F&B section heads and other relative departments.
- Assist with the administration of weekly duty schedules, vacation leaves and present to the Assistant Managers or Manager for approval.
- Provide feedback to Manager / Assistant Manager on guests’ complaints.
- Show a positive, energetic and caring attitude always towards guests and fellow colleagues.
- Ensure that all colleagues are familiar with the contents of all menus, and the composition of each item.
Qualifications
Benefits
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Restaurant Supervisor • Kuala Lumpur, Kuala Lumpur, Malaysia
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