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Customer Service Cum Admin Executive

Customer Service Cum Admin Executive

Acumen Alpha Advisory GroupKuantan, Pahang, Malaysia
21 jam yang lalu
Penerangan pekerjaan

Overview

  • Acumen Alpha Advisory Group – Kuantan, Pahang.
  • Client liaison : Serve as the first point of contact for clients seeking corporate secretarial or accounting services.
  • Inquiry handling : Respond to queries about company incorporation, statutory compliance, tax filing, and accounting packages.
  • Service updates : Keep clients informed about filing deadlines, document status, and regulatory changes.
  • Client onboarding : Assist new clients with registration forms, KYC documentation, and service agreements.
  • Issue resolution : Address client concerns professionally and escalate complex matters to relevant departments.
  • Manage office documentation including filing, scanning, and organizing records.
  • Monitor deadlines for SSM filings, tax submissions, and audit schedules.
  • Manage supplies, courier arrangements, and general office upkeep.
  • Update client records, company profiles, and filing logs in internal systems.

Job Requirements

  • Minimum 1 year of experience in administrative or related roles.
  • Strong problem-solving skills to manage customer concerns and operational challenges.
  • Well-organized, dynamic, and able to work independently with a mature mindset.
  • Multitasking ability to juggle customer and admin tasks efficiently.
  • Fresh graduates with enthusiasm and the right attitude are welcome to apply.
  • Employee Benefits

  • Annual company trips
  • Biannual performance bonuses
  • 5 days Work (Mon - Fri)
  • Career Advancement & Personal Development opportunities
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Cum Admin • Kuantan, Pahang, Malaysia

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