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Divisional Data Officer

Divisional Data Officer

HowdenKuala Lumpur, Kuala Lumpur, Malaysia
7 hari lalu
Penerangan pekerjaan

Divisional Data Officer

Howden Federal Territory of Kuala Lumpur, Malaysia

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers. The entrepreneurial atmosphere is one of the biggest reasons people love to work for us. We are a leading independent, global insurance broker with a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

Role Overview

We are looking for a dynamic and experienced Divisional Data Officer to lead data strategies and execution across our Asia Broking business. This role is critical to embedding Group-wide data governance, driving data quality, and enabling analytics and AI adoption in line with our enterprise vision. You will act as a trusted advisor to the business and partner to the Group CDO team, ensuring data is a strategic asset that drives performance, innovation, and insight.

Your Role and Responsibilities

Data-Driven Decision Making

  • Develop and execute a comprehensive data strategy that aligns with divisional business objectives and Group-wide objectives
  • Develop and maintain an executive KPI scorecard to enable data-led leadership

Revenue Growth

  • Drive analytics initiatives that align with group strategy, delivering actionable insights and measurable impact
  • Promote and support the adoption of group-approved AI tools and patterns, helping the business innovate responsibly and effectively
  • Customer Experience

  • Enhance customer engagement by leveraging data to provide personalized services and improved client servicing
  • Deliver broker analytics capabilities to support client servicing across business lines
  • Ensure the effective collection, management, and analysis of data, transforming data into actionable client and market insights
  • Drive revenue growth by executing existing Market Derived Income strategy and identifying new business opportunities through data analysis
  • Enhance marketing efforts by leveraging data to target the right customers with the right products
  • Operational Efficiency

  • Improve operational efficiency by streamlining processes and reducing overheads through effective data management
  • Work with Group-Wide Data Leadership Team

  • Champion and enforce data governance policies and standards, ensuring consistent application across the Asia Broking division
  • Lead the implementation of data quality frameworks, ensuring data is fit for purpose and trusted across the business
  • Drive analytics initiatives that align with Group strategy, delivering actionable insights and measurable impact
  • Actively engage in Group data communities, sharing knowledge, best practices, and contributing to a culture of continuous learning
  • Collaborate with local stakeholders (e.g. Compliance, Legal) to understand and fulfil any local Asia data governance regulatory requirements across the Asia Broking division
  • Build strong relationships with divisional and Group stakeholders, acting as a connector between business needs and data capabilities
  • Our Ideal Candidate Will Be

  • Proven leadership experience in data roles within complex, matrixed organizations
  • Deep expertise in data governance, management, and quality assurance
  • Demonstrated success in delivering analytics and AI initiatives at scale
  • Strong stakeholder management and influencing skills
  • In-depth knowledge of the Asia insurance market is essential
  • Ability to balance strategic thinking with hands‑on delivery
  • Familiarity with enterprise data platforms and AI enablement frameworks
  • A collaborative mindset, with a passion for building communities and driving change
  • Comfortable navigating ambiguity and driving clarity in fast‑paced environments
  • Your Benefits and Salary

  • Commensurate with qualification and experience
  • Working in a collaborative environment with excellent learning opportunities
  • Data Protection Notice for Job Applicants

    This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.

    For more information, please refer to the link below.

    #J-18808-Ljbffr

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