Administration Manager | Petaling Jaya

Job Responsibilities

• Respond to phone calls, emails, and provide customer service to business partners and external customers, maintain good relationship with customers.
• Provide front desk support coverage as needed for customers and vendors.
• Oversee the smooth operation of the office, including managing office supplies, equipment, and facilities. Maintain a clean and organized office environment and ensure the necessary resources available for efficient functions.
• Prepare and maintain documents, reports, and records. This involves drafting and editing correspondence, memos, as well as organising and archiving files and documents for easy retrieval.
• Plan and coordinate company events, meetings, and conferences such as scheduling meeting times, booking venues, preparing agendas, taking minutes, and ensuring necessary resources are available for successful meetings.
• Serve as a point of contact between executives, staff, distributors / dealers / resellers / lead finder, and customers. Facilitate effective communication by relaying messages, responding to inquiries, and ensuring timely and accurate dissemination of information.
• Build and maintain positive working relationships with colleagues, distributors, and customers to ensure smooth coordination and effective communication.
• Process and manage supplier and customer related tasks regarding purchase orders processing, invoicing, debit / credit notes, logistics, shipping, payment, quotation, etc.
• Ensure payment received from customers and payable to suppliers timely, includes records accounts payable and accounts receivable.
• Data entry for all relevant information to ensure traceability of documents. Manage and maintain databases, spreadsheets, and other records containing important organizational information such as updating CRM, inventory, related tracking, generating reports, and analysing data for management decision-making purposes.
• Regular audit to ensure physical inventory of products, spare parts, consumable parts, and tools purchased are available and tallied with stock records.
• Identify and implement process improvements to streamline administrative procedures and enhance efficiency.
• Assist managers and supervisors in implementing policies and procedures.
• Manage, maintain, and supply office equipment, stationeries, etc.
• Arrange accommodations and flight tickets for teammates.
• Monitor expenditures, scrutinise and process travel expense claims for reimbursement.
• Able to process bookkeeping will be added advantage.
• Perform other related duties as assigned.

Job Requirements

Remuneration

RM 5,000 - RM 9,000

Consultant In Charge

Kah Wai Neoh | |

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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