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Immediate Hiring - Mandarin Customer Success Specialist (Banking Support)

Immediate Hiring - Mandarin Customer Success Specialist (Banking Support)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
12 hari lalu
Penerangan pekerjaan

Job Overview

Join to apply for the Immediate Hiring - Mandarin Customer Success Specialist (Banking Support) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Responsibilities

  • ssist and educate customers on self-service and digital banking channels
  • Handle account / transaction inquiries and provide solutions
  • Conduct call-backs and follow-ups when needed
  • Perform basic KYC checks and ensure compliance
  • Deliver a professional, customer-first experience

Job Requirements

  • Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome
  • Fluent in English & Mandarin (spoken & written)
  • Willing to work on rotational shifts if required
  • Good communication skills and ability to build strong customer rapport

    • Job Benefits

  • 5 working days
  • Training Provided
  • Allowance Provided
  • Annual leave / Medical leave
  • Near to public transport

    • Referrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x

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