P&C Assistant Claims Manager

Join to apply for the P&C Assistant Claims Manager role at Coralisle Group Ltd.

About Us | A leading regional player in the retail insurance sector, British Caymanian Insurance Company Limited is a subsidiary of Coralisle Group Ltd. With more than 700 employees and offices in Bermuda and 20 other Caribbean countries, we offer a complete range of premier financial and insurance services to our individual and corporate clients. We know that our products make a real difference to our clients and their families.

Responsibilities | The successful candidate will be responsible for the day-to-day administration of new and existing property and casualty claims and will have experience in an insurance claims environment. Key duties include :

• Review all motor claims exceeding $15,000, researching and acquiring further detail as appropriate;
• Maintain an effective system of follow-up to ensure all claims are processed in a timely manner with regular communication;
• Assist with training and supervision of the claims staff;
• Provide exceptional customer service while investigating, evaluating and resolving motor, property and bodily injury claims;
• Manage litigated claims within the authority of the Claims Manager or Group Claims Manager;
• Timely and accurate reporting of claims, reserves, and sending recovery requests to Reinsurers;
• Communicate and consult with the investigating Vehicle Claims Engineer to review reports and obtain additional information;
• Review estimates and approve settlements within authorized limits;
• Negotiate with claimants when required;
• Ensure the 30-day review requirement is adhered to by the claims officers;
• Report any non-routine matters to the attention of the Claims Manager;
• Maintain claims files, records, and account systems;
• Interview claimants and third parties to determine facts of the claims, levels of liability, and inspect at-site damaged vehicles and properties;
• Act on personal injury claims up to $35,000.00, excluding cyclist and pedestrian accidents, and refer others to the Claims Manager;
• Prepare and / or review all correspondence in connection with claims before distribution;
• Review the overall subrogation position quarterly to ensure request letters for payments are sent and take appropriate action;
• Ensure claims payment details are submitted to the Accounts Department in a timely manner and adhere to all payment release protocols;
• Maintain the salvage and subrogation registries;
• Assist with inspecting damaged vehicles or properties and taking photographs when required.

Qualifications | Bachelors degree in a relevant discipline preferred, with a minimum of 5 years experience in handling and negotiating settlement of Property & Casualty Claims. A diploma in insurance or equivalent qualification is also preferred. Strong administration and organizational skills, superior communication (verbal, written, negotiation, presentation), and high competency in Microsoft and email software applications are required.

Benefits | We value our employees and offer a supportive and inclusive work environment. We provide opportunities for professional growth and development, competitive compensation, and a comprehensive benefits package, including paid sick leave, vacation, medical and pension.

Salary Range : KYD$80,000 - $92,000

Location : Grand Cayman

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

General Business, Consulting, and Analyst

Industries

Insurance, Claims Adjusting, Actuarial Services, Data Infrastructure and Analytics

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