Regional Quality Assurance Manager

Associate Director, Engineering and Supply Chain & Procurement at Ambition

An established food manufacturer is looking for a dynamic Regional Quality Manager, SEA to develop and drive the execution of global quality systems and business practices that ensure product safety, efficacy, quality, and regulatory compliance across Southeast Asia. This position directly reports to the Managing Director.

Key Responsibilities :

• Coordinate quality related activities for all SEA markets by leading and interacting with local Market Quality Representatives (MQRs)
• Being the hinge point for communication from the market to global headquarters, from global headquarters to key market personnel, and from market to market
• Establishing, executing, and overseeing quality assurance systems and protocols to ensure products consistently meet defined standards for quality, functionality, safety, and reliability throughout all stages of production prior to delivery
• Conducting and documenting meaningful investigations into product issues to improve quality / compliance and evaluate associated risks
• Overseeing the resolution of customer complaints and coordinating corrective actions to eliminate root causes and prevent recurrence
• Interacting with regional customer service teams and trend product complaints to determine any issues requiring investigation
• Aligning developing and driving the execution of other regional quality systems and processes to achieve company objectives
• Managing and participating in customer site audits, certification audits, and internal quality audits (IQA) to ensure compliance with regulatory and organizational standards
• Completing supplier approval activities (including audits and reports) for regional contract manufacturing facilities, 3PLs / warehouses, and suppliers
• Developing corporate policies and procedures to ensure compliance with government regulations and current Good Manufacturing Practice (GMP) standards
• Overseeing authority inspections of the region’s manufacturing facilities
• Leading the regional efforts for product recalls
• Motivating quality assurance staff to a high level of technical performance and efficiency
• Developing and leading a high performing team, giving them opportunities to be their best

Key Requirements :

To apply, please email Shanggar Ganesh at

We are an equal opportunities employer and welcome applications from all qualified candidates.

#J-18808-Ljbffr