Senior Area Manager - F&B

Key Responsibilities

Operations

• Operate and manage multiple store operations for the region
• Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
• Drive sales performance of each store under his / her sales area
• Prepare duty roster and reports at the end of the shift / week, including staff control, food, beverage, cash control and sales
• Monitor labor (OT hours) and matters including inventory control and conducting daily and monthly stock take
• Manage documents filing, communicate information from HQ / Marketing to store team
• Constantly review, evaluate operations / procedures, and suggest improvements to the management
• Ensure consistent execution of store SOPs to maintain a clean, organized and presentable store
• Ensure that in‑house control systems / audit requirements are always adhered to
• Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work
• Support the recruitment and selection of employees to the agreed staffing levels by using cost‑effective recruitment methods
• Provide guidance and direction to staff, including setting performance standards and monitoring their performance
• Handle disciplinary issues, conduct annual review and confirmation of staff

Supply Chain

Management

Other duties to be assigned as needed

Requirements

Seniority level

Employment type

Job function

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