Area Manager

POP MART Federal Territory of Kuala Lumpur, Malaysia

Area Manager

POP MART, founded in 2010 (SEHK : 9992), is a market‑leading entertainment company and a global champion of designer toy culture. Through global artist development, Intellectual Property (IP) operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talents from all over the world. With 7,000+ employees globally, POP MART has successfully set foot in more than 30 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Responsibilities

• Oversee daily operations of assigned stores across Klang Valley and outstation locations, ensuring retail standards are consistently maintained.
• Drive sales performance, profitability, and achievement of KPIs.
• Lead, train, and provide ongoing support to store managers and frontline staff.
• Ensure delivery of excellent customer service and manage resolution of escalated issues.
• Assist the Retail Manager with new store openings, events, and product launches.
• Monitor inventory levels, merchandising, and stock accuracy.
• Support the Retail Manager in manpower planning, recruitment, and training initiatives.
• Manage store expenses and ensure compliance with audit requirements and operational policies.
• Prepare and deliver regular reports on store performance and operational updates.
• Act as a key support to the Retail Manager in executing retail strategies and driving business growth.
• Conduct physical stock audits to ensure accuracy and accountability.
• Assist in the execution of product launches and sales events, ensuring smooth operations.
• All other duties or projects as assigned.

Requirements

What we offer

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